Saccucci Honda
Middletown, RI
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546 Reviews of Saccucci Honda
I had a wonderful experience at Saccucci Honda. Gayle Testa was very professional and knowledgeable. Gayle helped me find the exact car that fitted my needs. She explained the entire process to me and h Testa was very professional and knowledgeable. Gayle helped me find the exact car that fitted my needs. She explained the entire process to me and helped me set up car insurance as well. I will recommend Gayle to anyone looking to purchase a new car. More
Wow, I can't say enough good things! After shopping Wow, I can't say enough good things! After shopping around extensively for a new Honda Odyssey, Saccucci was the only dealership we felt confiden Wow, I can't say enough good things! After shopping around extensively for a new Honda Odyssey, Saccucci was the only dealership we felt confident buying from. Our salesman, Steve Patton, was terrific! We went into Saccucci (and other dealers), knowing the models & years of Odysseys we wanted to look at. Unlike the other dealerships, Steve didn't try to strong arm us into other vehicles/models and try to up-sell us. At another dealership, they wouldn't even show us the 2013s because they were so eager to sell us a 2012. Steve showed us exactly what we wanted to see, no trying to change our minds into a higher priced model. I can't tell you what a relief this was! Steve was great! My husband and I decided we would look at all options and pricing before we would sign paperwork. The first time we met Steve, we told him we were not buying that night. That did not change how attentive he was to us (as it did other at other dealers). Also, he didn't try to pressure us. We had to walk out of other dealerships because they wouldn't take no for an answer! Steve was a breath of fresh air. After we left, I was in continual contact with Steve via email and phone. He always got right back to me and answered all my questions promptly. After all the hassle at other dealers, we knew Steve and Saccucci was the right place for us to purchase our new Odyssey. Now the official purchasing process, which can be scary. There were no surprises. Steve was upfront and honest with us from the beginning that there were not "additional" fees or add-ons. We paid exactly what we expected. Then comes the "dreaded" finance manager that is supposed to pressure you into buying all kinds of things to pad the bill. Kellyann Barrett was nothing like finance managers at other dealers. She was AWESOME! I have never heard a dealership say, "Nope, you don't need that." "If you're keeping this car for awhile, which I see you have with others cars, you probably won't want this." She was just perfect. We purchased the 10 year extended warranty that night because the price was right. You can't get warranties this cheap anywhere else; it's a small price to pay for 10 years of security. My husband and I were delighted about how easy the purchasing was and how great Ms. Barrett was. Highly recommend isn't strong enough of a description of how I now feel about Saccucci (and Steve and Kellyann). After dealing with so many other dealerships previously, and seeing how they operate, I would not consider going anywhere else for our next vehicle. THANK YOU!! More
We just completed our second Honda purchase at this dealership. On this occasion, we were interested in locating a vehicle that better fit our transportation needs as we transitioned to a retirement li dealership. On this occasion, we were interested in locating a vehicle that better fit our transportation needs as we transitioned to a retirement lifestyle. In the intervening years between our two purchases the building that houses the sales and service operations has undergone a major modernization. I must admit, we had some trepidation that this upscale transformation may have changed those conditions that made us feel so much at ease during our first buying experience. From the moment we were greeted as we stepped inside the dealership, and were introduced to Gayle, she would be our host and sales consultant. As we spoke with her, and began to acquaint her with our purchase objectives, it was evident, through her demeanor, that the same courtesy and professionalism we had come to know is still very much a mainstay of their operation. With Gayle’s assistance we found a pristine Honda Certified pre-owned vehicle of the type that best suited our needs and at a price point that would have required haggling at many other dealerships. I’m always awed by the amount of paper work required to document a vehicle sale. Backed by the dealership support team, Gayle smoothly navigated the final sale details that included a vehicle trade-in, insurance transfer, registration transfer, plate swap and, in little more than an hour, we were on our way. We left convinced we still know the best place to get a Honda deal! More
We were looking for a used car for our second home in Portsmouth. We' ultimately bought a 2005 Forrester and could not be more pleased with the car and the experience. This was not a high pressure sale. Portsmouth. We' ultimately bought a 2005 Forrester and could not be more pleased with the car and the experience. This was not a high pressure sale. We took several cars out for test drives before making a decision. All of our questions were quickly and effectively answered. The car we picked was very well prepared and the team went to extra lengths to be sure it was right. We even took it home for a few hours to be sure it fiction the garage. CJ Silva was a pleasure! He had excellent ideas and found the car we bought for us in the inventory. He went the extra mile to let us make a comfortable decision and provided several alternatives including new cars. NONE of the discussions were pressured. He was knowledgable and got answers quickly for items were did not know about. We could not have had a better experience primarily due to CJ. We are looking at purchasing a second car soon and will definitely try to get it at Saccucci and look forward to working again with CJ. He is straight-forward helpful and pleasant to work with! More
We had the best experience at a dealership we have ever had. Gayle was very professional, courteous, friendly, honest and most importantly patient with us. We went to her three times before our final dec had. Gayle was very professional, courteous, friendly, honest and most importantly patient with us. We went to her three times before our final decision was made, she did not push us into buying before we were ready. She made sure we had the proper help when she was not available and even after we bought the car. The building was neat and clean and they had a variety the make and model of vehicles we wanted. We have had many good reports about the service department at this location, we will soon see for ourselves just how good they are. Thank you all for such a positive experience. More
Mrs. Testa treated me like one of her own children in a very positive way. She was genuine and honest up front. As a first time car buyer she explained everything to the fullest and went above and beyond i very positive way. She was genuine and honest up front. As a first time car buyer she explained everything to the fullest and went above and beyond in customer service. She was patient and sincere and found the perfect car for me. I would recommend Saccucci to anyone interested in buying a car. And would highly recommend Gayle. More
Great price to buy extended Honda care warranty at half the cost . the dealer where I bought my car want it to charge double the cost. Easy transaction, on the web and by phone. Thanks for the help and the cost . the dealer where I bought my car want it to charge double the cost. Easy transaction, on the web and by phone. Thanks for the help and the saving. More
I received outstanding service. very efficient and the best price available. I would recommend this dealership and especially dealing with Gardiner Reynolds. Thank you Saccucci Honda. best price available. I would recommend this dealership and especially dealing with Gardiner Reynolds. Thank you Saccucci Honda. More
Saccucci Honda,agreat dearlership everyone was very Saccucci Honda,agreat dearlership everyone was very pleasent and helpful.Gary Rubin was my sales rep,explained everything about the 2012 Honda Civic Saccucci Honda,agreat dearlership everyone was very pleasent and helpful.Gary Rubin was my sales rep,explained everything about the 2012 Honda Civic lease I purchase.I would refer all my friends and some to Saccuci Honda,they take care of there customers very well. Very nice dealership,Thank you all for my new Honda Civic its fabulous I love it. My Best Regards Shirley Sullivan More
I was looking for a used commuter car when I came across a Jetta listed on Saccucci's web site. My initial reaction was, the body looks good, low miles, decent price, so there must be something wrong with i a Jetta listed on Saccucci's web site. My initial reaction was, the body looks good, low miles, decent price, so there must be something wrong with it. I sent an email with my information not expecting anything to come of it. I was then contacted by Alex and reassured the car was legit and we made tentative plans for me to come down. I then completely forgot all about it and went back to scouring the internet for a worthy car in my price range. Easier said than done. After making a short list of "used" car dealers to visit I was off on my travels. It didn't take me long to realize that many of the stereotypes associated with used car salesmen are actually true. I got the hard sell at every stop I made. Feeling a bit discouraged and on my way to the next hard sell I got a call from Alex asking if I would be coming down. Me being a sucker for punishment of course said yes. That was the best decision I made that day. I get to the dealership, meet Alex, look the car over, take a test drive, make an offer at which time I was politely advised of Saccucci's no haggle policy by Alex.We then discussed the merits of their no haggle policy and I decide to buy the car. Between the quality of the car and the professionalism of the staff I was sold. I agreed to the price of the car, completed the necessary paperwork (all of 25 mins), then was on my way. Before I left Alex went over all the of extra's that come with buying a car from Saccucci. Not only did I get a great deal on a worthy used car but I also got a number of perks that will come in handy. I live almost an hour away from Saccucci but would not hesitate to take the drive down the next time I am in the market for a vehicle. 100% positive experience. More