Rye Ford
Rye, NY
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462 Reviews of Rye Ford
First class operation. Everyone I dealt with was helpful and very professional I would definitely recommend them Everyone I dealt with was helpful and very professional I would definitely recommend them More
Not going to go into all the past service issues i have had with this dealership, because there are too many. My power transfer unit leaked about a year and a half ago, was repaired at this dealer and had with this dealership, because there are too many. My power transfer unit leaked about a year and a half ago, was repaired at this dealer and is now leaking again. I called for an emergency appointment to assess and fix the leak and I was told there was a 1 to 2 month wait by the service manager (of all people). They had a complete disregard for the emergency and had no flexibility on scheduling an appointment for this issue that was not corrected by their dealership properly 1.5 years ago. I am sympathetic to staffing issues that are going on right now however this is a recurring issue with my vehicle (and service dept) so it should’ve been handled better. I am officially done with the service department at this dealership I suggest everyone else does the same. More
I drive 30 miles past another ford dealer to get my truck serviced at rye ford. Everyone is nice, everyone welcomes you - Even during Covid serviced at rye ford. Everyone is nice, everyone welcomes you - Even during Covid More
Scheduled service for a replacement key and a service recall.took over a month for an appointment. Dropped car off and came to pick it up to find out they didn’t order/have the second key and would need recall.took over a month for an appointment. Dropped car off and came to pick it up to find out they didn’t order/have the second key and would need to bring it back another day More
Rye Ford service is absolutely great and the staffing are very courteous, friendly and very knowledgeable. Tamar is very helpful and knowledgeable and very courteous. The waiting area is always clean. Best very courteous, friendly and very knowledgeable. Tamar is very helpful and knowledgeable and very courteous. The waiting area is always clean. Best Ford dealership I have ever dealt with. More