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Rye Ford

Rye, NY

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rated
462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

May 02, 2022

First class operation. Everyone I dealt with was helpful and very professional I would definitely recommend them More

by HRSSERVICE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Credit m, Osman Caceres, Richard Pierorazio, Sebastian DaCosta
May 03, 2022 -

Rye Ford responded

Thank you for taking the time to share your thoughts on working with Osman, Sebastian, and our team. We're glad to hear we delivered such a great experience!

April 30, 2022

Everyone was kind and very helpfull informative and made the process pleasant and quick would recommended this location More

by GRACEI2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio
May 01, 2022 -

Rye Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 29, 2022

Not going to go into all the past service issues i have had with this dealership, because there are too many. My power transfer unit leaked about a year and a half ago, was repaired at this dealer and More

by Sjcwrx7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
May 04, 2022 -

Rye Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 04, 2022 -

Sjcwrx7 responded

Sure.

April 26, 2022

Was not happy to be charged for front alignment as a result of recall repair. More

by GMAC177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paula Mejia
Apr 30, 2022 -

Rye Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 26, 2022

I wish Ford service was open on Saturday otherwise the service is extremely good, would recommend Rye Ford Subaru to all my friends. More

by KAITEN80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Apr 27, 2022 -

Rye Ford responded

Thanks for sharing your thoughts about your experience with Rye Ford . We appreciate your business and hope to see you again soon!

April 25, 2022

I drive 30 miles past another ford dealer to get my truck serviced at rye ford. Everyone is nice, everyone welcomes you - Even during Covid More

by JOHN@VTUNE.US.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone, Bill Bender, Paula Mejia
Apr 26, 2022 -

Rye Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Ford .

April 22, 2022

Scheduled service for a replacement key and a service recall.took over a month for an appointment. Dropped car off and came to pick it up to find out they didn’t order/have the second key and would need More

by Unknown
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
May 01, 2022 -

Rye Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 20, 2022

Had great experience with Sebastian and the rest of the staff. Very efficient and friendly service . More

by Atdamiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta
Apr 21, 2022 -

Rye Ford responded

Thank you for your business and this review. We're happy to hear that Sebastian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2022

Rye Ford service is absolutely great and the staffing are very courteous, friendly and very knowledgeable. Tamar is very helpful and knowledgeable and very courteous. The waiting area is always clean. Best More

by Ravi0674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Sebastian DaCosta
Apr 20, 2022 -

Rye Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 18, 2022

They did what they said they would do in the time c they said. Paula was great More

by AHOSKINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Apr 18, 2022 -

Rye Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Paula to be a positive one at Rye Ford . Please don't hesitate to reach out if you need anything else.

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