Russ Darrow Toyota of West Bend - Service Center

The staff at Russ Darrow Toyota in West Bend are GREAT. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. More

Got the vehicle recall done in a timely manner. I appreciated the rental car for the day. Good customer service. Will continue to have service at this location. appreciated the rental car for the day. Good customer service. Will continue to have service at this location. More

Friendly, prompt, very willing to help. Work completed in a timely manner. Very helpful sales rep, I believe his name was Mike. Happy customer. Will continue to recommend this dealer The drive is worth it. a timely manner. Very helpful sales rep, I believe his name was Mike. Happy customer. Will continue to recommend this dealer The drive is worth it. More

Again, was a great experience taking our Camry in for it's routine maintenance. We need a new headlight lense cover due to moisture getting inside and we were told they needed to order it and will call it's routine maintenance. We need a new headlight lense cover due to moisture getting inside and we were told they needed to order it and will call when it arrives to replace it for us... good to hear!! More

I only need to get my 2014 Prius serviced once a year so I don't go very often. When I'm there they are very friendly and do a great job. Had my service done yesterday and learned new things about my specia I don't go very often. When I'm there they are very friendly and do a great job. Had my service done yesterday and learned new things about my special brake system on the Prius. Was on my way with a very clean and happy car. More

The service I received on my vehicle was outstanding. My service writer was fantastic. He recommended things that I needed immediately and shared with me things to take care of at a later date. Truly look service writer was fantastic. He recommended things that I needed immediately and shared with me things to take care of at a later date. Truly looking out for me in terms on quality and immediate needs. I appreciate Russ Darrow West Bend's honesty and quality of service. Sincerely, Victoria More

First time using this dealership for routine maintenance. They’ve definitely gained my business. Very easy to get an appointment that worked for me. Everyone was professional, friendly and the work was compl They’ve definitely gained my business. Very easy to get an appointment that worked for me. Everyone was professional, friendly and the work was completed in a timely manner. More

My first time using Russ Darrow. My highlander needed an oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. It was a pleasant experience and I will definitely use them again. More

Everyone in the service department was kind and courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. I would recommend them to friends. John Schomisch More

I want to thank Russ Darrow Toyota for their excellent service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid servic service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid service in an emergency situation. My vehicle suffered a blown head gasket enroute from Arizona and they had it repaired in 4 days. The service I received from Dan was exceptional and he totally ensured everything went well. He provided me with an exceptional loaner vehicle during the repair which I greatly appreciated. This made our vacation so much more enjoyable by not having to worry about transportation during the repair. Once again I wish to thank Russ Darrow Toyota so very much for exceptional service and kindness. More