Russ Darrow Toyota of West Bend - Service Center

Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out. trustworthy work! A delight to visit, clean environment, and easy in and out. More

Brought car in for oil change & a second opinion about work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil ch work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil change. Water pump was not leaking as I had been told by other dealer. Cabin filter did not need to be replaced at this time, but likely will with next oil change. Tires are in good shape even though other dealer said I should consider replacing them. I will return to Russ Darrow for future maintenance. More

Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns. Courteous and knowledgeable staff answered all my questions and concerns. More

Experience was great as always. Wait time was great. Rob did a great job with questions that I had. Wait time was great. Rob did a great job with questions that I had. More

Great place! Service is always great, I’ve never had any issues, pleasant and clean environment Service is always great, I’ve never had any issues, pleasant and clean environment More

Everything was on time and the advisor knew his product and made good recommendations for future services. and made good recommendations for future services. More

A very clean, friendly dealership They keep good records and are always on top of my service needs and are always on top of my service needs More

I world recommend this dealer. Service was fast and efficient with clear explanation of what needed to be done. Service was fast and efficient with clear explanation of what needed to be done. More

Expedient and efficient service. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. More

Excellent customer service. Friendly and informative. Would recommend to a friend and will be back Friendly and informative. Would recommend to a friend and will be back More