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Russ Darrow Toyota of West Bend
West Bend, WI
973 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 973 reviews
June 10, 2025
Will continue to use Darrow Toyota , not pushy and done on prompt time, didn't over sell, appreciate that. on prompt time, didn't over sell, appreciate that. More
by tjmac1957
Verified CustomerEmployees Worked With
June 09, 2025
Very efficient and everything done in a timely manner. I was kept abreast of all costs. I was kept abreast of all costs. More
by Gregl
Employees Worked With
June 08, 2025
Just went in for a simple tire rotation / oil change. The crew seemed to be quick and efficient and the adviser had all the information I needed. The crew seemed to be quick and efficient and the adviser had all the information I needed. More
by NSCHUBERT5502
Employees Worked With
June 08, 2025
It was very good and fast at good price I was in and out in no time in no time More
by CMAURICIO846
Employees Worked With
June 07, 2025
Polite and friendly service. Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called af Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called after I got home. I was told to add air. More
by Linsticks
Employees Worked With
June 06, 2025
This dealership’s process of getting a car was quick and simple and awesome service. simple and awesome service. More
by Chee Meng Yang
Employees Worked With
June 04, 2025
I have my 2016 Toyota serviced here so I was looking for a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked to Keith and have not been disappointed for one second. We discussed my issue and brought the vehicle in was treated extremely well and feel I made the right move. Thank you More
by Werner
Employees Worked With
June 03, 2025
Very friendly and had my recall work done on my Toyota RAV4 in 30 minutes RAV4 in 30 minutes More
by engel_family
June 03, 2025
They failed to find the problem. There was no charge, so that is fair. But when I took the car back, the problem showed up again the next day when I was driving. Considering, the p There was no charge, so that is fair. But when I took the car back, the problem showed up again the next day when I was driving. Considering, the problem is a brake system failure, it is difficult to give a positive review. More
by deanwegner
Employees Worked With
June 03, 2025
Great for doing business over the phone. Janessa was very patient with me with some mind changing and lots of ? I have nothing but compliments Janessa was very patient with me with some mind changing and lots of ? I have nothing but compliments More
by JJBABE
Employees Worked With
Vanessa Rios
