Back

Russ Darrow Nissan of West Bend

West Bend, WI

4.6
671 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
Contact Dealership

2665 W Washington St

West Bend, WI

53095

Directions

By Type

Showing 671 reviews

September 11, 2025

Very clean and polite service, exactly what I was looking for. Would definitely go again. More

by Reachskater
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOSEPH CRADEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

September 10, 2025

I was very pleased with my interactions with Joseph he answered all my questions and I went back with more questions. He was patient to show me all the things I asked about... More

by Klynnash53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH CRADEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

September 09, 2025

Excellent service! Joe was quick and helped get all my requests together. Finance manager and dealership manager were very accommodating! Highly recommend. Great More

by SCOTTON01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph falconer
Sep 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for choosing Russ Darrow Nissan of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 07, 2025

The salesperson gave us some good choices with my criteria. I was glad to find my new car here. More

by FRANKKR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

September 07, 2025

My exsperiance from the moment I stepped out of my car to the final signing of papers I felt comfortable, not pressured, and Joe was the best at helping me find the perfect veichal for me and even made our t More

by Super Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH CRADEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

September 07, 2025

Extremely helpful, enthusiastic and patient in finding the perfect vehicle that met my needs I will be coming back for my next purchase. More

by C.CIUFFETELLI
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Burke
Sep 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for choosing Russ Darrow Nissan of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 07, 2025

Overall great experience. I subtract 1-star because it was the most expensive oil change I've ever had done. The 3% credit card fee was salt in the wound. And the "free" ca More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone in servicd
Sep 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

September 05, 2025

When you quote a price please give the total , I was quoted $69.00 for an oil change and I can accept to add tax but not a $10. OO shop supply charge without warning . More

by Pkslesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025 -

Russ Darrow Nissan of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mitchell Darrow mitchell.darrow@russdarrow.com

September 05, 2025

I will go there for all my maintenance needs. They are friendly and helpful. My vehicle was done on time. More

by spatecooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

September 04, 2025

They were friendly and. Explained what they did. The price was right where they quoted. Very satisfied More

by buckfever40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in the service department was very helpful and friendly when we picked up our vehicle.
Sep 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

...
7
...