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Russ Darrow Nissan of West Bend

West Bend, WI

4.6
542 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 542 reviews

June 03, 2025

Outstanding service provided by some great people Car delivered in perfect condition Finance office was easy to work with More

by JIMMACK0
Recommend Dealer
Yes
Employees Worked With
Drake
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

I’ve always had good service. But by the time I came back home, there was a clunk when turning the wheel. I took it to a shop in my town, sway bars and control arms both needed re More

by gmax6xys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know there names
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

This Nissan branch goes above and beyond expectations in assuring my needs were addressed in a timely manner More

by Dan Bagin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

It was really good ? ? “My experience with the dealership was smooth and professional. The staff was friendly, knowledgeable, and answered all my questions without pressur More

by abhishekkandel3
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Jun 02, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

Brandon was very quick to respond to by text, easy to work with. I wanted to get everything done quickly, he did great assisting me. My only complaint is the gentleman I worked with in the finance depart More

by overlandinvestigationsllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Praefke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

May 31, 2025

Service department personnel were extremely pleasant to work. Required service was scheduled and completed timely. More

by misken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service was extremely helpful
May 31, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 30, 2025

My car was taken in promptly, I was told approximate time it would take and he went over everything when it was finished. He was very respectful and answered all my quetions. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
May 30, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

Mostly has been a great experience. Al of my concerns have been addressed reasonably. Still have an issue with a rear strut but I will continue to monitor that problem. More

by LEGEND11141
Recommend Dealer
Yes
Employees Worked With
Mike, parts manager, Roger in service and Brian in service.
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

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