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Russ Darrow Nissan of West Bend
West Bend, WI
671 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 671 reviews
December 02, 2025
None of these people “worked “ with us. The people that did really did not know much about the vehicle and the finance person was too pushy trying to sell us extended warranties, etc. We The people that did really did not know much about the vehicle and the finance person was too pushy trying to sell us extended warranties, etc. We paid cash for the vehicle. More
by SUNSHINE60
Verified CustomerEmployees Worked With
November 29, 2025
Wonderful The easiest car buying experience I've ever had. Professional, informative, quick. Brandon and the entire team were just great! had. Professional, informative, quick. Brandon and the entire team were just great! More
by TS.APRIL
November 22, 2025
Excelente experiencia muy amable el Sr José Sánchez por su atención excelente su servicio de excelencia gracias su atención excelente su servicio de excelencia gracias More
by Ramses
Employees Worked With
November 21, 2025
Jose is awesome! He takes his time to explain everything that has to do with the vehicle and makes you feel welcomed. It was a joy working with him. Thanks Jose for s He takes his time to explain everything that has to do with the vehicle and makes you feel welcomed. It was a joy working with him. Thanks Jose for such amazing service. More
by KIASAN06151993
Employees Worked With
November 19, 2025
Joe was fun to work with, and he made it easy to purchase a new car from. a new car from. More
by JOLENE.MEYER79
November 18, 2025
Unfortunately, my most recent experience was disappointing. Went in for an oil change and an all point inspection. All fluids were to be topped off and tires checked. I ended up having to return disappointing. Went in for an oil change and an all point inspection. All fluids were to be topped off and tires checked. I ended up having to return for another visit after realizing my sensors were letting me know my tire pressures were low and my windshield washer fluid was completely empty. ( this was the first day driving my car after having the service done) I did get an apology however maybe a free future oil change would have been nice for the inconvenience of having to return! In the past service has been great, NOT so impressive this time. I was much more impressed by the former Nissan dealership that serviced my car and treated me like family. More
by Amybruss
Employees Worked With
Service department
November 15, 2025
Decent vehicle. Looking forward to driving a newer vehicle. Hoping it will be reliable. Thank you Looking forward to driving a newer vehicle. Hoping it will be reliable. Thank you More
by Tammy
Employees Worked With
November 15, 2025
I showed up without an appointment and was still made a priority right away. Great service and knowledge from Trinity throughout the whole process. I never felt pressured and appreciate the way it felt lik priority right away. Great service and knowledge from Trinity throughout the whole process. I never felt pressured and appreciate the way it felt like a joint venture from start to finish to have me have happy. Thank you. More
by eddy.barman
Employees Worked With
