Russ Darrow Mazda of Greenfield

Great customer service so easy to set up an appointment with the call center. Also the service department is very helpful. with the call center. Also the service department is very helpful. More

The service team was very responsive to address my needs and provided timely information regarding my car. and provided timely information regarding my car. More

We had an excellent experience! Ethan was fabulous and worked hard with your finance guy to create an individual buying plan for us. Ethan was fabulous and worked hard with your finance guy to create an individual buying plan for us. More

Anthony and the rest of the team those are great group of guys every time since I’ve started bringing my car up there. I get great service cars always treated right always great customer service from those g guys every time since I’ve started bringing my car up there. I get great service cars always treated right always great customer service from those guys. More

Predatory lending practices towards female customers. Tries to hide additional costs in finale cost of vehicle. It’s unsettling going into a dealership knowing that just because you are a female, that th Tries to hide additional costs in finale cost of vehicle. It’s unsettling going into a dealership knowing that just because you are a female, that they are going to try and rip you off. These are sexist discriminatory practices. More

Usually great experience. A little nerve wracking with my spark faulty part in last visit. Service finished w/oil change, brake fluid as and spark plug replacement. After I le A little nerve wracking with my spark faulty part in last visit. Service finished w/oil change, brake fluid as and spark plug replacement. After I left the dealership immediately after the turn right on highway 100 my car shook and lights galore showed up for engine and ! Symbol showed up. I understood faulty spark plug but why was there no proper testing done. When I u turn to go back to dealerships I couldn’t even press on the gas to pass it was so slow to move. I felt that was a bit nerve wracking to experience right after service at the dealership not even 1 1/2 mins out. More

Great service, spent time to show the issues I had, concerned with safety my safety, concerned with safety my safety, More

Sales was good to work with and friendly. They presented options to keep within our price range. My son was happy with the car he was able to get! They presented options to keep within our price range. My son was happy with the car he was able to get! More

Went in based on a cars. com posting of a used car. Was contacted promptly and an appointment was made to drive and look at the car. After a test drive and discussion about mo com posting of a used car. Was contacted promptly and an appointment was made to drive and look at the car. After a test drive and discussion about moving forward based upon the advertised price, I was told that because they had done some work to the vehicle prior to our arrival, that the price would actually be $2000 more than advertised ($300 worth of parts and $1700 in labor). The definition of bait and switch. Ultimately, they agreed upon the advertised price but the fact that it was even brought up and discussed blew my mind. I was also surprised to find a $500 service fee that was slipped in there as well. Was it a terrible experience? No. But I’ve consistently had much better experiences at other dealers. More

They made it happen with my trade. I am now in a Leasing agreement with Mazda and happy. Thank you. I am now in a Leasing agreement with Mazda and happy. Thank you. More