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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,147 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,147 reviews

September 17, 2026

I have never had an issue in 11 yrs. The last visit tech said I need to consider purchasing new tires soon. My tires are brand new, at the time of service less than 1 wk old. The techs More

by dteuteberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2026

Thorough inspection with video before I leave. professional service staff. Wash the car each time. More

by JEWELS219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Etringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Russ Darrow Mazda of Greenfield responded

Your mention of the video inspection before you leave highlights our focus on clear service communication. We’re also delighted our team could keep your CX-5 looking sharp with a wash and provide the professional care you described. Nick Saidai nick.saidai@russdarrow.com

September 10, 2026

Very disappointed! Shop said my car was ready when I went to pick it up the same problem existed. More

by brownshalonda4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2026

Everything was handled fairly in a timely manner. She communicate communicated with me properly throughout the entire process. More

by Iloveeggs37
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 04, 2026 -

Russ Darrow Mazda of Greenfield responded

Hearing that everything was handled fairly and promptly means a great deal to our service team. We’re pleased we could keep you properly informed throughout the service on your Hyundai Santa Fe. Nick Saidai nick.saidai@russdarrow.com

August 29, 2026

1:45 appointment - finally finished at 4:15 Ridiculously long Left the back seat down for some reason and didn’t put the cover back on the hatch mechanism Now I remember why I started goin More

by withakdamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

August 28, 2026

I walked in they said just give me a minute. She got right to work and got me all setup very nice and professional More

by TYTYFRANK
Recommend Dealer
Yes
Employees Worked With
Tatum Katzman
Aug 28, 2026 -

Russ Darrow Mazda of Greenfield responded

Knowing you found our setup prompt and professional means a lot to our service team. Thank you for trusting us with service on your Honda Civic. Nick Saidai nick.saidai@russdarrow.com

August 27, 2026

Fast and efficient. Exceeds expectations. Staff is courteous and knowledgeable. Waiting room is pleasant. Thanks. More

by LLwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Russ Darrow Mazda of Greenfield responded

Knowing the service on your Mazda3 was fast, efficient, and exceeded your expectations means a lot to our service team. We’re also glad you found our staff courteous and the waiting area pleasant. Nick Saidai nick.saidai@russdarrow.com

August 18, 2026

Service desk associate was very polite. Routine service and tire patch were performed well and rather quick. More

by Cady O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re glad our service desk associate provided courteous assistance. Your feedback that the routine service and tire patch were completed promptly means a lot to our service team. Nick Saidai nick.saidai@russdarrow.com

August 17, 2026

Was able to get there earlier than my appointment since I was the last appointment of the day they turned my car over in less than half hour More

by ceejaimustang
Recommend Dealer
Yes
Employees Worked With
Idk maybe Matt
Aug 17, 2026 -

Russ Darrow Mazda of Greenfield responded

Knowing that getting your Mazda CX-50 back to you in under thirty minutes met your needs is rewarding. We’re pleased we could accommodate your early arrival and deliver such a quick service. Nick Saidai nick.saidai@russdarrow.com

August 13, 2026

We were very happy with the way Donavan worked with us from step one all the way to final purchase of vehicle. He went above what was expected when he pressure washed our cars engine before delivery. A tr More

by ADATW82
Recommend Dealer
Yes
Employees Worked With
Donavan Salesman and Joe in service dept.
Aug 14, 2026 -

Russ Darrow Mazda of Greenfield responded

Knowing you appreciated our guidance from first step through finalizing your GMC Acadia purchase means a lot to us. We’re pleased we could pressure wash your engine before delivery, and it’s wonderful our service department provided hands-on attention throughout your visit. We look forward to welcoming you back. Nick Saidai nick.saidai@russdarrow.com

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