Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Flat tire probz Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so he ordered one and had it here the next day and it was done in the morning. Thank you Bryan for making my not so pleasant situation into one that was quick and easy to deal with! More

excellent Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nic Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nice person! I always ask for him when I make appointments for my vehicle. More

Service Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great pr Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great price More

Recall and oil change Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. More

Overcharged and not Thorough I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything. I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything... More

Oil change I brought the van in for an oil change but I had limited time of only 45 min. The attendant said they could try to get it done in that time but with I brought the van in for an oil change but I had limited time of only 45 min. The attendant said they could try to get it done in that time but with no car wash. So I said okay. The next thing I knew...It was finished in 35 min with a car wash! I left in plenty of time to get to my next appointment! Thank you Russ Daroow for quick, efficient service! More

Great service manager Service manager was helpful in check-in and suggesting maintenance in next visit. Good attitude and helpful. Rob Kulp was very courteous and helpful. Service manager was helpful in check-in and suggesting maintenance in next visit. Good attitude and helpful. Rob Kulp was very courteous and helpful. Thanks More

Oil change Service is always within reasonable wait time. Pricing is fair and staff is always professional. Flavored popcorn is a huge plus with plenty of beve Service is always within reasonable wait time. Pricing is fair and staff is always professional. Flavored popcorn is a huge plus with plenty of beverages to choose from. More

Exceptional service It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and famil It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and families. More

Oil change Went in for and oil change. Was told I need a new radiator on a 2016 van. I was also told someone would contact me for a quote and no one has contacte Went in for and oil change. Was told I need a new radiator on a 2016 van. I was also told someone would contact me for a quote and no one has contacted me yet. Also the paint on the hood is bubbling and was supposed to get a quote on that as well. More