Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
272 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Worst Experience Ever Service belittled us; should’ve apologized to us in front of the other 15 customers who witnessed. Lost a Loyal Combat Veteran Customer for Life. Service belittled us; should’ve apologized to us in front of the other 15 customers who witnessed. Lost a Loyal Combat Veteran Customer for Life. More
Great to work with The salesman is great. No pressure. Offers to drive both my vehicles I purchased from him back and forth for service. I will be back The salesman is great. No pressure. Offers to drive both my vehicles I purchased from him back and forth for service. I will be back More
Awsome Great service, worth the drive. Installed a air filter for free and washed the truck. Performed the service quickly and kept me informed, can’t ask fo Great service, worth the drive. Installed a air filter for free and washed the truck. Performed the service quickly and kept me informed, can’t ask for more than that. More
Very professional From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. Love my Jeep. More
Fast Friendly Service I went in for a oil change & was in & out so fast it was fabulous! The technician was very friendly & easy going. I appreciate the fact he did not try I went in for a oil change & was in & out so fast it was fabulous! The technician was very friendly & easy going. I appreciate the fact he did not try to upsell me on things I don’t want or need. Nice waiting area with free WI-FI, tv & plenty of other reading material. More
Blessing!!! Alex lallas and David Leung are amazing they worked everything out for my family and I and we drove off the lot with a 2015 Alex lallas and David Leung are amazing they worked everything out for my family and I and we drove off the lot with a 2015 More
New tires and splash guards Easy purchase process, scheduling and pickup. Appreciated the knowledge of the service provider. They went out of their way to drive me to work afte Easy purchase process, scheduling and pickup. Appreciated the knowledge of the service provider. They went out of their way to drive me to work after I dropped off the vehicle early in the morning. Friendly, helpful, and pleasant customer interaction. More
Oil change It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. More
Great friendly fast service Always friendly service; very competitive prices for my Jeep Grand Cherokee. Easy to schedule online appointments. Nice waiting area. Best Jeep dealer Always friendly service; very competitive prices for my Jeep Grand Cherokee. Easy to schedule online appointments. Nice waiting area. Best Jeep dealer in Madison WI. More
First oil change on my new truck! Came in for my first oil change on my 19 Ram, Bryan the service advisor was very professional, courteous, and expedient while checking my vehicle in. Came in for my first oil change on my 19 Ram, Bryan the service advisor was very professional, courteous, and expedient while checking my vehicle in. Oil change and inspection was done in 20 minutes, and Bryan went thru the inspection form with me even tho it's a new truck and probably didn't need an inspection. But I thought just showed a higher lvl of service than a few other dealers in a have been to. More