Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
648 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 648 reviews
May 30, 2025
I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. They always do a good job and they have a great customer service. More
by cruz.elie
Verified CustomerEmployees Worked With
Other Employees :
Jessica Minor
May 30, 2025
Order writer techs are always friendly, very knowledgeable. Very nice waiting area, just a very nice facility, has always been a good experience, don’t change! knowledgeable. Very nice waiting area, just a very nice facility, has always been a good experience, don’t change! More
by KVOSEN66
Employees Worked With
May 30, 2025
I worked with Robert in the service department. He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very h He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very happy with this experience. More
by Hintzer
May 29, 2025
Everyone was very helpful and kind while going through the process of getting my first car. Bob was great of making sure I understand I was getting the best price for the car I was interested in. the process of getting my first car. Bob was great of making sure I understand I was getting the best price for the car I was interested in. More
by CAITLINPOWERS20
May 29, 2025
Great service. My vehicle repair was done quickly and I was kept updated on the status along the way. I appreciated the full explanation of possible causes of my c My vehicle repair was done quickly and I was kept updated on the status along the way. I appreciated the full explanation of possible causes of my concern so I had an idea what to expect after the diagnostics. Very pleased More
by SUCOFFOCUS
Employees Worked With
I'm not sure of the name
May 28, 2025
I was very pleased with our salesman, Luke. He was thorough and thoughtful. Answered all our questions and made purchasing a vehicle a pleasant experience. He was thorough and thoughtful. Answered all our questions and made purchasing a vehicle a pleasant experience. More
by TIMMYK65
May 27, 2025
The repair scheduled easy. There were no extra delays. The rental was convenient, and available. There were no extra delays. The rental was convenient, and available. More
by Ramon or Mone
Employees Worked With
May 26, 2025
Spoke with Sara at the service dept. and she put everything together for me and the time . So when I got there everything went smooth with the service . and she put everything together for me and the time . So when I got there everything went smooth with the service . More
by larrybrunkowv
Employees Worked With
May 24, 2025
Darrow service is always outstanding. My advisor gave me the option of having my part installed painted or not and explained that an additional part also needed to be ordered. He then pro My advisor gave me the option of having my part installed painted or not and explained that an additional part also needed to be ordered. He then provided an esthetic work-around to keep me going until my part arrives. Further, the gourmet beverages in the waiting area almost made me want to stay for another cup of coffee even after my car was ready! More
by KREDSON1970
Employees Worked With
