Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
923 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 923 reviews
February 12, 2026
Clear communication and feedback, prompt and adequate responses, seemingly genuine care for the customers. A job well done in my book, thank you very much. responses, seemingly genuine care for the customers. A job well done in my book, thank you very much. More
by jakelebreck
Verified CustomerEmployees Worked With
Sara
February 12, 2026
Always kind, helpful, and professional The staff is always kind, helpful, and professional. Sharing their insights as well as getting me back on the road as quickly as possible! always kind, helpful, and professional. Sharing their insights as well as getting me back on the road as quickly as possible! More
by lomax.jeffrey
February 09, 2026
When I showed up to use the express lane, I had been told that I needed an appointment and I didn't have one. Alyson kindly allowed me to get in for an oil change this time. The whole process was smooth and that I needed an appointment and I didn't have one. Alyson kindly allowed me to get in for an oil change this time. The whole process was smooth and job well done. Not to mention everything was done in a timely manner even with lots of other cars waiting. More
by Bayza17
February 06, 2026
Always good Always a good experience I would recommend you to others I wish I had bought more oil changes you to others I wish I had bought more oil changes More
by Beerlady323
February 04, 2026
Checking in the vehicle was easy and was greeted in a very friendly and professional manner. I was kept informed during my visit there. The waiting room was clean and had nice snack offerings. I use a wh very friendly and professional manner. I was kept informed during my visit there. The waiting room was clean and had nice snack offerings. I use a wheelchair van with a side ramp and everyone made sure that I was able to get in and out of my vehicle before, and after the appointment. I can't speak highly enough of my initial experience at the dealership and with Sara in the service department. More
by john.stetter
Employees Worked With
Sarah
February 03, 2026
Our experience was positive. Parker helped us fine tune our preferences, matched us to a truck style and helped make our decision without huge difficulties. He was accessible, Parker helped us fine tune our preferences, matched us to a truck style and helped make our decision without huge difficulties. He was accessible, answered all of our questions and made the paperwork easy. More
by cscudder84
