1,063 Reviews of Royal Moore Toyota - Service Center
I had THE BEST experience! When i arrived Kassidy had paperwork ready for my sign and loaner keys in hand. Entire process took 8 minutes! When i arrived Kassidy had paperwork ready for my sign and loaner keys in hand. Entire process took 8 minutes! More
Caroline was so helpful and awesome to work with! Listened to my needs and explained everything throughly :) I'll recommend her along with Royal Moore to everyone! Listened to my needs and explained everything throughly :) I'll recommend her along with Royal Moore to everyone! More
Polite and friendly. Place is lean and tidy. Clean and comfortable waiting area. Thank you Place is lean and tidy. Clean and comfortable waiting area. Thank you More
My wife took her 2019 Highlander in for an oil change,23715 miles. The service tech Eduardo Aguilar Contreras tried to sell her 1200.00 worth of work,which he reduced to 600.00. She put me on the change,23715 miles. The service tech Eduardo Aguilar Contreras tried to sell her 1200.00 worth of work,which he reduced to 600.00. She put me on the phone with him and he explained it should have a brake flush and fuel line flush, I told him NO!! Only do the oil change and he said OK. When she got home she gave me the bill for 329.80. They put in additives (gas and oil) that we did not need and a 4 wheel alignment. I specifically told him "oil change only". I've heard of women getting screwed at dealerships but this is the first time it happened to us. You guys have always treated us well in the past, but you have a thief among your crew. I can no longer recommend you to my friends and family if this is how you treat your customers Please check invoice #430896 More
Service was done in a timely manner. I was hoping for some type of coupon or discount but it appears none were given. I was hoping for some type of coupon or discount but it appears none were given. More
The dealership was very courteous and friendly. Explained the changes thoroughly and suggested to hold on unnecessary updates for later. They have reasonable pricing and excellent service. Explained the changes thoroughly and suggested to hold on unnecessary updates for later. They have reasonable pricing and excellent service. More
Better than last time with faster service. Receptions better too. My English not good to talk more. Receptions better too. My English not good to talk more. More
My service experience was excellent. Only complaint is that their lot is so full, I needed help navigating around cars. Only complaint is that their lot is so full, I needed help navigating around cars. More
Service at Royal Moore Toyota is always amazing. Professional, timely and helpful. Mike T is the best!! Professional, timely and helpful. Mike T is the best!! More
Making the service appointment via phone was easy. Arriving at the Royal Moore Toyota Service dept., I dealt with Caroline who was professional yet friendly. She made sure the coupon I had was applied Arriving at the Royal Moore Toyota Service dept., I dealt with Caroline who was professional yet friendly. She made sure the coupon I had was applied to the cost of the service. More