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Royal Moore Toyota - Service Center

Hillsboro, OR

4.8
1,063 Reviews

1,063 Reviews of Royal Moore Toyota - Service Center

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December 07, 2024

I had THE BEST experience! When i arrived Kassidy had paperwork ready for my sign and loaner keys in hand. Entire process took 8 minutes! More

by katefisher2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Caroline was so helpful and awesome to work with! Listened to my needs and explained everything throughly :) I'll recommend her along with Royal Moore to everyone! More

by Apollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Polite and friendly. Place is lean and tidy. Clean and comfortable waiting area. Thank you More

by jvander794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

My wife took her 2019 Highlander in for an oil change,23715 miles. The service tech Eduardo Aguilar Contreras tried to sell her 1200.00 worth of work,which he reduced to 600.00. She put me on the More

by djensen9367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kadin Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Contreraas
Dec 04, 2024 -

djensen9367 responded

I have to update my review to 5 stars, Carmen the service line manager called me immediatly upon receiving my review and refunded our money and made our next oil change complimentary also. I have to say they corrected the problem much faster than i could have imagined. I can say we are completely satisfied with our treatment. I used the wrong service writer name above, it was Kadin who tried to take advantage of my wife. Don Jensen

December 04, 2024

Service was done in a timely manner. I was hoping for some type of coupon or discount but it appears none were given. More

by GG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The dealership was very courteous and friendly. Explained the changes thoroughly and suggested to hold on unnecessary updates for later. They have reasonable pricing and excellent service. More

by Sunayana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Better than last time with faster service. Receptions better too. My English not good to talk more. More

by longpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

My service experience was excellent. Only complaint is that their lot is so full, I needed help navigating around cars. More

by ajrogers4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Service at Royal Moore Toyota is always amazing. Professional, timely and helpful. Mike T is the best!! More

by Michelle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruby Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Making the service appointment via phone was easy. Arriving at the Royal Moore Toyota Service dept., I dealt with Caroline who was professional yet friendly. She made sure the coupon I had was applied More

by Mary Standley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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