Royal Moore Toyota - Service Center

Took a little longer than normal for check in but after my service representative’s explained the new system it made sense because change is never easy at first ! my advisor very sweet young woman very hel my service representative’s explained the new system it made sense because change is never easy at first ! my advisor very sweet young woman very helpful even pulled up my car so I didn’t have to walk into the rain thank you! More

Improvement needed in customer service, my wife, who is a lead in customer service at her work was apalled how we were treated or should say not when we picked up her vehicle. Fortunately, some other nice yo lead in customer service at her work was apalled how we were treated or should say not when we picked up her vehicle. Fortunately, some other nice young men helped us. More

Nice staff nice waiting area fast and easy service definitely doesn’t seem to busy I like it definitely doesn’t seem to busy I like it More

No one approached me upon entering for at least 5-7 minutes Dislike no paperwork - signed blank screen Could not review work to be done Worked asked to be done - not done minutes Dislike no paperwork - signed blank screen Could not review work to be done Worked asked to be done - not done More

Given that Emily is one of their service folk, Royal Moore is heading in the right direction: towards excellence. She epitomizes great customer service by being knowledgeable, courteous, and thorough. K Moore is heading in the right direction: towards excellence. She epitomizes great customer service by being knowledgeable, courteous, and thorough. Kudos to whoever hired her! More

Service is always great and always very timely. Alex is always a pleasure to work with. Alex is always a pleasure to work with. More

Good communicate and helpful to answer questions. We hope they have more cars to choice. We hope they have more cars to choice. More

Service is really questionable in the garage. Consistency is lacking. Quality is definitely hit or miss. Consistency is lacking. Quality is definitely hit or miss. More

Very helpful keeping older car running. I am grateful! Emily was very helpful! Next car won't be Red! I am grateful! Emily was very helpful! Next car won't be Red! More

All went well. Pleasant, listened, on time. Everything was done in a timely manner.... with a smile. Pleasant, listened, on time. Everything was done in a timely manner.... with a smile. More