Royal Moore Toyota - Service Center

Every time I step foot in Toyota Royal Moore it is nothing but the best service. Everyone is super tentative and wants to make the customers life easier. As for Carmen Arteaga, he is always super nothing but the best service. Everyone is super tentative and wants to make the customers life easier. As for Carmen Arteaga, he is always super helpful. He runs to the customers and always makes the customer and myself feel heard and seen. He’s always making eye contact and always has a smile on his face. And for the last few times I’ve gone, he’s always meeting me at the door and is always prompt on time with the appointment. He greets me at the door and always tells me what the problem is, or how long the wait will be with his mechanics and he is always open and honest. I love bringing in my car for work and maintenance because I know it will always be in good hands and there will never be any lies told with Royal Moore because they always help and want the best for me and the customer. I don’t know if Carmen Arteaga is the manager there but every time I bring my car in for service he’s the tall guy that sits facing the window (with the TV to his back) and whenever they call the persons name for the car or for my car he always jumps right up and gets to the customer quickly. I really appreciate Royal Moore a lot. I’ve lived in Hillsboro my whole life and I’m so thankful we have an amazing dealership in my hometown, with people taking care of me like Carmen Arteaga. More

Great costumer service, Helpful, attentive and knowledgeable employees. Always satisfied with the service and work. knowledgeable employees. Always satisfied with the service and work. More

I am so happy with your service and especially the young lady that helped me, Emily Oleson. She went way above what I would call average courtesy. Hopefully she will be able to help me next time I come in lady that helped me, Emily Oleson. She went way above what I would call average courtesy. Hopefully she will be able to help me next time I come in. I will ask for her for sure. JoAnn Davidson More

Each time I have come to Royal Moore for routine vehicle maintenance, I have encountered great service. During a recent appointment here, Emily was committed to helping with a snafu encountered during maint maintenance, I have encountered great service. During a recent appointment here, Emily was committed to helping with a snafu encountered during maintenance and personally oversaw that the work was done in a timely manner so I could make it to a scheduled meeting elsewhere. I really appreciate her customer support, especially so, because I live out of town and only come to the Hillsboro and the Portland area once a month for errands and set appointments. Exceptional service, thank you, Emily! More

Alex was very kind and helpful. Everyone at Royal Moore is has been great each time that I am there. Everyone at Royal Moore is has been great each time that I am there. More

Carolyn is very good at customer service and knowledge of auto service details. I go to her each time my Avalon is serviced. auto service details. I go to her each time my Avalon is serviced. More

Thank you Daniel Yu, so much for your kindly help setting up our entertainment system. up our entertainment system. More

Customer service has, is improving, I believe it will be getting even better in the future... getting even better in the future... More

Royal Moore Toyota stuff (Alex) is really friendly and super efficient. Had a great experience that day!. super efficient. Had a great experience that day!. More

I have found that I can trust the service department to give me personal assistance and they follow up with me. give me personal assistance and they follow up with me. More