Royal Moore Toyota - Service Center

informative Timely Customer focused Efficient Transparent Professional Responsive Attentive Clean Friendly Professional Respectful Fair Understanding Efficient Transparent Professional Responsive Attentive Clean Friendly Professional Respectful Fair Understanding More

I got a great $29. 95 coupon for my oil change. GREAT deal. Nicholas was great, efficient, friendly. Overall great experience. 95 coupon for my oil change. GREAT deal. Nicholas was great, efficient, friendly. Overall great experience. More

I drove right into the garage bay and checked in quickly and easily. Emily was a rock star who even took time after my oil change to answer my questions. This was one of my best experiences at Royal Moore a and easily. Emily was a rock star who even took time after my oil change to answer my questions. This was one of my best experiences at Royal Moore and I will be back. More

Mike is always a pleasure to work with ! I ask for him every time I go in! I ask for him every time I go in! More

Greg Hoffman is the man, whether it’s me bringing in my car or my girlfriends suv he always helps get things squared away. I’ve been having issues with my car lately and he was more than happy to get me an car or my girlfriends suv he always helps get things squared away. I’ve been having issues with my car lately and he was more than happy to get me an appointment and have it looked at. He even got me a Lyft every time I’ve had to leave the car there. I would recommend going to Greg as a service advisor to anyone! More

Came for an oil change, was done in a timely matter. Friendly, OUTSTANDING customer service. Love when I come to a an auto motive place, and I am being taken care of not taken advantage. Friendly, OUTSTANDING customer service. Love when I come to a an auto motive place, and I am being taken care of not taken advantage. More

Toyota Hillsboro has friendly people and very helpful. Very clean and newer waiting room, and I always wait for my car being serviced. Seems like they have fast service, also. They honor coupon if I have Very clean and newer waiting room, and I always wait for my car being serviced. Seems like they have fast service, also. They honor coupon if I have one and remember to ask them. Have been going there for 9 years! More

I came in for a simple oil change at Royal Moore Toyota expecting the usual: bad coffee, long wait, and maybe a nap in the lobby next to someone snoring. What I didn’t expect was to meet Emily — the Beyonc expecting the usual: bad coffee, long wait, and maybe a nap in the lobby next to someone snoring. What I didn’t expect was to meet Emily — the Beyoncé of service advisors, the Da Vinci of dealership hospitality, the Tom Brady of keeping you informed without making you feel dumb about car stuff. From the moment I pulled in, Emily was on it. I barely had time to scroll Instagram before she had me checked in and smiling. She explained everything with the confidence of someone who could probably perform an oil change blindfolded with one hand — while defusing a bomb. She didn’t just “walk me through it” — she gave me a TED Talk on why synthetic oil is superior, and I was HERE for it. I came out of that service bay a better man. Wiser. Lubricated… I mean, my car was. And the cherry on top? She didn’t try to upsell me on a flux capacitor or convince me my air filter was 93% dead. She was honest, helpful, and funny — like a mechanic and therapist in one. Emily, if you’re reading this: you made my Tuesday feel like a Friday. Royal Moore, give this woman a raise, a medal, and maybe her own reality show called “Torque Talk with Emily.” Highly recommend. 11/10. Would let Emily oil my car’s soul again. More