Royal Moore Toyota - Service Center

Caroline was very knowledgeable and friendly in our interaction. Vehicle was finished in less time than I thought it would take. Going back tomorrow with our RAV4 for service interaction. Vehicle was finished in less time than I thought it would take. Going back tomorrow with our RAV4 for service More

Fast friendly service. However, wiper fluids were not filled. Liked Caroline as a service advisor. However, wiper fluids were not filled. Liked Caroline as a service advisor. More

I would just love to say I’m never disappointed when I bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve worked with about all the advisor here so thank you Caroline, Emily , Kaiden , Tristen and the whole rest of the team you guys are awesome keep it up ! I’ll continue to tell everyone to come here for service More

I am always incredibly satisfied with the work and service that Mike provides, I feel like he always goes above and beyond to make sure our visit goes smoothly and I always recommend him to family and service that Mike provides, I feel like he always goes above and beyond to make sure our visit goes smoothly and I always recommend him to family and friends. More

Kadin was super helpful when it came to scheduling my services, he helped inform me on all of the different recommendations that were made to my vehicle which helped me out a lot. I’m thoroughly impresse services, he helped inform me on all of the different recommendations that were made to my vehicle which helped me out a lot. I’m thoroughly impressed with the service I received and felt like everyone was honest with me and willing me to help me with my concerns. More

Kadin gives me great service every time I come in and he will be my advisor from now on. Mike is also very helpful with my questions will be my advisor from now on. Mike is also very helpful with my questions More

Kayden Harrison is an excellent customer service representative for Toyota. He greeted me outside as I drove up and was courteous and helpful while I was there. He even showed me to my car when the representative for Toyota. He greeted me outside as I drove up and was courteous and helpful while I was there. He even showed me to my car when the service was completed! Much appreciated!! More

I had the pleasure of working with Mike Taylor during my recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mik recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mike greeted me warmly and made the entire service process seamless. They took the time to explain the issues with my vehicle in detail and provided clear, transparent pricing. I never once felt rushed or pushed into unnecessary services, which I truly appreciated. The communication was excellent, and they kept me updated throughout the process, ensuring I knew exactly what was happening with my car. What stood out the most was how Mike went above and beyond to ensure I was completely satisfied with the service. Their attention to detail and commitment to customer satisfaction were evident in every step of the process. I highly recommend Mike and Royal Moore for anyone in need of car service. You’ll be in good hands, and it’s clear they truly care about their customers! In my 25+ years of working on cars working at a dealership and being a customer while getting work done on my cars, Mike has BY FAR been the best service writer I've had the pleasure of working with. He's thoughtful, helpful and actually CARES about the customer's needs. This has beome less and less important over the years in the car industry and it is absolutely refeshing to see that there are still some out there who do put the customer first and trully care while doing so. Thank you again Mike! You have made a customer for life with any Toyota needs that may arise in the future and will be brought to Royal Moore because of your service. More

Excellent service , came in for a check up left with my car feeling brand new And was greeted with a smile full of positive energy. car feeling brand new And was greeted with a smile full of positive energy. More

They serviced my truck in a great and timely manner I will make Shure to come back. will make Shure to come back. More