Royal Moore Mazda

The staff at Moore are friendly and easy to work with! Thanks for the great experience. Thanks for the great experience. More

Royal Moore was efficient and transparent with their pricing. They were easy to work with and worked to ensure I left as a happy customer. pricing. They were easy to work with and worked to ensure I left as a happy customer. More

I felt the time my truck was in shop was excessive. Communication was not up to par. I had to initiate almost all inquiries. I was not kept up to date on progress. I will be choosing a different dealer Communication was not up to par. I had to initiate almost all inquiries. I was not kept up to date on progress. I will be choosing a different dealer to perform any future problems, which I hope I do not have. My biggest complaint about my experience was I stopped in to talk to service representative two weeks prior and asked about the completion date due to having a vacation scheduled. I was told my vehicle would be completed and not to cancel my vacation plans. Well, I had to cancel my vacation plans. i was needing my truck to tow our travel trailer. More

Greate service! We came prepared. Had the numbers. They listened and within 30 minutes we were signing documents. We came prepared. Had the numbers. They listened and within 30 minutes we were signing documents. More

Thank you for the excellent service. I will continue to have my Mazda CX-5 serviced with Royal Moore Mazda. The wait is usually 90 minutes or less, and the technicians record videos to s I will continue to have my Mazda CX-5 serviced with Royal Moore Mazda. The wait is usually 90 minutes or less, and the technicians record videos to share the inspections with you as you wait. A comprehensive printed report is included with each visit, making it easy to read and understand. Robert at the service desk is friendly and professional. Thank you! More

Excelent JOB very helper J ROD thanks so much for your help. I love my new car 🙏👍🏽 help. I love my new car 🙏👍🏽 More

Great customer service. I don’t have anything else to say to write more words. I don’t have anything else to say to write more words. More

I did not ultimately buy from Royal Moore Mazda due to limited inventory, but my interactions with them along the process were still excellent. Avery reached out to me very early on in my car shopping jou limited inventory, but my interactions with them along the process were still excellent. Avery reached out to me very early on in my car shopping journey. She provided me with information about inventory, promotions, as well as what some of the logistics of buying might look like. She was knowledgeable and great to work with. While I was selling my old car and deciding what color and trim I wanted on my new one, Avery was patient and not aggressive or pushy. She struck a good balance between gauging my interest and giving me the space to get my own matters sorted before moving forward. Unfortunately, my choice to not choose Royal Moore came down to the color (interior/exterior) that I wanted being unavailable and my inability to cover the cost of acquiring that specific model. The customer sales experience was engaging without being frustrating and Avery's kindness and patience went a long way while making my decision. While I did not end up buying from them, I would not hesitate to recommend them or visit them in the future for servicing or any other car related needs. More

Great service. Very happy with all I interfaced with. I would have liked the paperwork printed same day but they only email. My only feedback is to find a way to st Very happy with all I interfaced with. I would have liked the paperwork printed same day but they only email. My only feedback is to find a way to streamline that process to get the emailed documentation to your customer quicker.it was 4 days. More

Fast, dependent, friendly, service. Appreciate Amari for helping us figure out our Bluetooth love RoyalMoore Appreciate Amari for helping us figure out our Bluetooth love RoyalMoore More