Royal Kia - Service Center

This is the 2nd time in two years, my 2023 Telluride has had a complete failure of the Navigation system following a KIA update flashed on my screen - ending in update failure and loss of all media function had a complete failure of the Navigation system following a KIA update flashed on my screen - ending in update failure and loss of all media functions, cameras, alert sensors and a Terrible Static blast that can’t be turned off WITHOUT stopping and turning motor off and restarting car. Matt Moore, Service Manager, was great both times doing what he could to help resolve the issue in both cases. He is who keeps me loyal to KIA. I DO HOPE, the issue has finally been resolved and I can continue supporting Royal Kia. Thank you Matt. .. and KIA. More

I have been consistently thrilled with the service I've received at Royal Kia. The feed-back was prompt, the loan car a considerate help and the available phone connection with Eddie reliable and helpful. received at Royal Kia. The feed-back was prompt, the loan car a considerate help and the available phone connection with Eddie reliable and helpful. More

Friendly and honest service, my advisor made less expensive recommendations for stuff that was not covered under my warranty. Shuttle option is great and makes servicing my car very convenient. expensive recommendations for stuff that was not covered under my warranty. Shuttle option is great and makes servicing my car very convenient. More

The Most professional Staff on the Planet. Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank y Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank you, Scott and Dallas and the entire team. More

Kia on Speedway is the best place to go for service to sales Great customer sevice sales Great customer sevice More

Keith Jones of Royal Kia in Tucson is calm patient and very informative, he guided us through the car buying process with great expertise. He helped us connect and set up our car insurance before leaving very informative, he guided us through the car buying process with great expertise. He helped us connect and set up our car insurance before leaving so we would feel safe. I highly recommend this dealership as there are no bargaining "games," you pay the asking prize along with offered perks like a generous trade in, active military bonus, etc. Thank you for making the car buying experience clear and pleasant. More

Matthew Watson was so VERY HELPFUL, my first time at Royal KIA was Oct. 14, 2024!!! What a perfect employee who understands all types of car repair and explained everything to me!!! Whenever I need my Royal KIA was Oct. 14, 2024!!! What a perfect employee who understands all types of car repair and explained everything to me!!! Whenever I need my KIA Sportage "help" I will deffinetly request Matthew Watson to help me!! THANK YOU Matthew Watson!!! More

Matt tried to appease me after an unfortunate incident with my vehicle. At first, there was no communication from Royal Kia - I had to keep calling about the situation, then Matt stepped up and offered a with my vehicle. At first, there was no communication from Royal Kia - I had to keep calling about the situation, then Matt stepped up and offered a couple of option s and insisted I could take my time deciding what I wanted to do. He was professional and customer service oriented enough to tell me I could contact him directly with any problems or questions regarding the situation. Thank you. More

I accidentally booked my service appointment at the wrong location and Matt Went out of his way to Fit me in on his busy service schedule. Thanks Matt location and Matt Went out of his way to Fit me in on his busy service schedule. Thanks Matt More

Matthew Watson is a caring, knowledgeable and honest advisor. KIA should be proud of having employees like him. I will take my KIA for any future repairs to your dealership because of sales advisors l advisor. KIA should be proud of having employees like him. I will take my KIA for any future repairs to your dealership because of sales advisors like Mr Watson More