Royal Kia - Service Center

Friendly and honest service, my advisor made less expensive recommendations for stuff that was not covered under my warranty. Shuttle option is great and makes servicing my car very convenient. expensive recommendations for stuff that was not covered under my warranty. Shuttle option is great and makes servicing my car very convenient. More

The Most professional Staff on the Planet. Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank y Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank you, Scott and Dallas and the entire team. More

Kia on Speedway is the best place to go for service to sales Great customer sevice sales Great customer sevice More

Keith Jones of Royal Kia in Tucson is calm patient and very informative, he guided us through the car buying process with great expertise. He helped us connect and set up our car insurance before leaving very informative, he guided us through the car buying process with great expertise. He helped us connect and set up our car insurance before leaving so we would feel safe. I highly recommend this dealership as there are no bargaining "games," you pay the asking prize along with offered perks like a generous trade in, active military bonus, etc. Thank you for making the car buying experience clear and pleasant. More

Matthew Watson was so VERY HELPFUL, my first time at Royal KIA was Oct. 14, 2024!!! What a perfect employee who understands all types of car repair and explained everything to me!!! Whenever I need my Royal KIA was Oct. 14, 2024!!! What a perfect employee who understands all types of car repair and explained everything to me!!! Whenever I need my KIA Sportage "help" I will deffinetly request Matthew Watson to help me!! THANK YOU Matthew Watson!!! More

Matt tried to appease me after an unfortunate incident with my vehicle. At first, there was no communication from Royal Kia - I had to keep calling about the situation, then Matt stepped up and offered a with my vehicle. At first, there was no communication from Royal Kia - I had to keep calling about the situation, then Matt stepped up and offered a couple of option s and insisted I could take my time deciding what I wanted to do. He was professional and customer service oriented enough to tell me I could contact him directly with any problems or questions regarding the situation. Thank you. More

I accidentally booked my service appointment at the wrong location and Matt Went out of his way to Fit me in on his busy service schedule. Thanks Matt location and Matt Went out of his way to Fit me in on his busy service schedule. Thanks Matt More

Matthew Watson is a caring, knowledgeable and honest advisor. KIA should be proud of having employees like him. I will take my KIA for any future repairs to your dealership because of sales advisors l advisor. KIA should be proud of having employees like him. I will take my KIA for any future repairs to your dealership because of sales advisors like Mr Watson More

on 8/7/24 My Mother took her car in for a factory recall, and while the car was parked at KIA, Her passenger door was sideswiped by a "random delivery driver" with no info given from what company. Also KIA d and while the car was parked at KIA, Her passenger door was sideswiped by a "random delivery driver" with no info given from what company. Also KIA didn't inform her for almost a week later and as of 8/30/24 still have her car with her belongings and are not communicating. The Manager Scott Evans decided on his own to then take my moms car to the body shop and proceed to tell her it will be 7K to repair the passenger door that got sideswiped, the funny part is there isurance only considers the entire car 4K so something fishy going on....I would stay away from KIA SERVICE DEPARTMENT if possible. ZERO STAR rating for the leader of the service center. We're prepared to take KIA to court until this is resolved. More

Desiree was outstanding from the moment she greeted me throughout the service of my vehicle to completion to my going over the work completed to delivery. I would not hesitate to recommend this young lady throughout the service of my vehicle to completion to my going over the work completed to delivery. I would not hesitate to recommend this young lady for your service needs. Thank you, Desiree. I look forward to my next service. More