Route 6 Auto Mall Kia
Swansea, MA
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118 Reviews of Route 6 Auto Mall Kia
Great Customer Service Excellent Customer Service , Very professional and positive sales experience . I would definitely recommend this dealership to my family and friends . Excellent Customer Service , Very professional and positive sales experience . I would definitely recommend this dealership to my family and friends . My salesman Dean Morrissette was great. More
Great experience I was met with a very knowledgeable salesman John Gomes. He understood my needs and my financial goal for monthly payments. He did not oversell me. He I was met with a very knowledgeable salesman John Gomes. He understood my needs and my financial goal for monthly payments. He did not oversell me. He ask me what my needs were and far exceeded them. Thank you so much Kia. This was far my best experience in my 40 yrs of buying cars. Thank you John Gomes. More
Love Gerry Benoit! From when we arrived noticeably nervous & upset due to our older vehicle becoming unusable after much money invested, we were not pressured by the sal From when we arrived noticeably nervous & upset due to our older vehicle becoming unusable after much money invested, we were not pressured by the sales people. We approached Salesmen Gerry Benoit. He thoroughly listened to our needs and wants and was extremely patient as we test drove numerous vehicles. We voiced a few concerns and he followed through with meeting each of them from meeting me for out of state VIN check, appointment for remote starter, extra key ordered, painting of the hood, reimbursing inspection fee, and included all this as part of the deal. The sales Manager Ricardo. Loan Officer and Service Manager Mike even communicated via his cell phone on his days off from work to schedule a free loaner car. I truly did not believe they would follow through with all their promises but they did!! How do you say AWESOME CUSTOMER SERVICE...Gerry Benoit and all we dealt with at Route 6 Auto Mall! Thank you!! More
Love my new Kia Sorento Really love my new Kia Sorento! I appreciate the time that David spent with me to help me feel comfortable with my purchase. Looking forward to many Really love my new Kia Sorento! I appreciate the time that David spent with me to help me feel comfortable with my purchase. Looking forward to many years of happy traveling! More
Dealer denies warranty claims to save money Dealership denies valid warranty claims to save money. Claims new Optima SX windshields are prone to crack from a small chip in the window. Car is und Dealership denies valid warranty claims to save money. Claims new Optima SX windshields are prone to crack from a small chip in the window. Car is under warranty, windshield cracked while parked in the hot sun (i.e. not from impact). Took down my contact info, never bothered to call back regarding issue. After 2 weeks I had to call them and they said the windows are prone to crack and spread fracture lines. Is this the quality of glass Kia uses? Absolutely ridiculous. Will NEVER recommend this poor excuse of a dealership to anyone. More
Great place Everyone that I dealt with there was very friendly and helpful. Theybanswered all my questions, and even called after my purchase to make sure I was h Everyone that I dealt with there was very friendly and helpful. Theybanswered all my questions, and even called after my purchase to make sure I was happy. Great place. Ask for Dean! More
They are awesome Dean was great he made sure I got into the car I wanted. I really recommend you to go to them. They are awesome and friendly. Dean was great he made sure I got into the car I wanted. I really recommend you to go to them. They are awesome and friendly. More
Amazing I had a great experience I got put into a new car with not so perfect credit and just using my vehicle for trade in. Syed was my salesperson and he wa I had a great experience I got put into a new car with not so perfect credit and just using my vehicle for trade in. Syed was my salesperson and he was amazing throughout the whole experience he got me into a brand new 2019 Kia Sportage he made everything so easy and smooth for my first time leasing a vehicle and I cannot thank you enough if you go to this dealership go to him please you will not be disappointed. More
Thank you Carla! We went to route 6 automall to check out a car we saw online , but it was already sold. We met Carla and she was very nice and helped us to find just We went to route 6 automall to check out a car we saw online , but it was already sold. We met Carla and she was very nice and helped us to find just what we were looking for . Everyone there was very mice and helpful. I would recommend to anyone to go there if their looking for a car. Thank you Carla ! More
Bought a used vehicle Had an awesome experience with the salesman Jon Gomes, did an excellent job explaining the details of the vehicle. The whole experience was actually q Had an awesome experience with the salesman Jon Gomes, did an excellent job explaining the details of the vehicle. The whole experience was actually quick., sale & business office. All were very professional and not pushy. More