Route 46 Subaru
Hackettstown, NJ
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545 Reviews of Route 46 Subaru
Great dealership whether you are buying a new car or going for service. Drew did a great job staying in touch with me and ensuring my car was ready on time. going for service. Drew did a great job staying in touch with me and ensuring my car was ready on time. More
My 2010 Subaru Outback needed passenger headlight and another bulb. Waited 1 1/2 hours for service completion, when paying invoice the materials cost approximately $53 and labor $70. This is outrageous. another bulb. Waited 1 1/2 hours for service completion, when paying invoice the materials cost approximately $53 and labor $70. This is outrageous. I have another Subaru that is serviced by them and I’m not sure I’ll return. More
Being this bad can't come naturally. I won't believe it. The service department must try to be terrible. Weird flex. Scheduled service two weeks in advance for weekend. Notified sever I won't believe it. The service department must try to be terrible. Weird flex. Scheduled service two weeks in advance for weekend. Notified several hour after drop off they would be unable to perform the scheduled service because they never brought the parts in and that they wanted to keep car for the weekend. When asked for explanation, was hung up on. This is just the latest incident in a long history of unsatisfactory service. Having purchased the car from the dealership years back, the vehicle recieved free oil changes, so I would tolerate eating some crud to save a couple of bucks. Having had this experience, I filled out the survey sent by service department. I was appaled to find that the general manager pulled my work phone number from paperwork and called me there. It was not to see what could be done to make ammends, rather if I could take reciews down or not be so critical of them. Now prefer to drive out of state to avoid "world" ownership. The other "World Subaru" (Newton, nj) has always treated me well, but the sour taste left in my mouth from Hackettstown will have me avoiding for the "world group' for the rest of my life. More
This was our first time to this dealership. Even in this tough car market, we feel we were treated fairly & found a vehicle to suit our needs. It was a pleasure working with all the friendly, professional s tough car market, we feel we were treated fairly & found a vehicle to suit our needs. It was a pleasure working with all the friendly, professional staff, who made us feel comfortable right away (no pushy, hard-sell methods). Rajonie was a great help & took the time to answer all our questions. - SO glad we stopped in, & left with a new car! I would definitely return, & recommend both him & this dealership. More
Top of the chain dealer Subaru 46 is the best dealer around great sales people everyone is there as a family to help you with anything you might need need a car ask for Raj excellent sales man around great sales people everyone is there as a family to help you with anything you might need need a car ask for Raj excellent sales man More
Pleasure doing business with Subaru rt46 Very Pleasure doing business with Subaru rt46 Very professional people especially Lisa Deluca I will definitely recommend this place for everyone Pleasure doing business with Subaru rt46 Very professional people especially Lisa Deluca I will definitely recommend this place for everyone More