Route 46 Subaru
Hackettstown, NJ
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545 Reviews of Route 46 Subaru
My dashboard lit up the other day with many alerts. I was very concerned. They assured me if I couldn’t remedy the cause that I should bring it in. Today, they fit me into their schedule. Both Sally an I was very concerned. They assured me if I couldn’t remedy the cause that I should bring it in. Today, they fit me into their schedule. Both Sally and Mike listened, and offered to do whatever it took to get to the heart of the matter. They were professional and accommodating. With their help and the technician, issue resolved. I was very appreciative that they could put my mind at ease in order to drive confidently. Many thanks. Pricing was on target as well. More
I brought my Forester in for an oil change. When I went out to pick up my car, I noticed it was NOT washed. I went back in to the service dept. thinking washing car after a service was disconti When I went out to pick up my car, I noticed it was NOT washed. I went back in to the service dept. thinking washing car after a service was discontinued. They told me they still wash cars after service and took my car to be washed. They returned in less than 15 minutes. I noticed it was totally dry, there was no evidence it was washed. It also looked like it had been driven through a muddy road and sprayed dirt all over the passenger side. Even the Front tire was filthy. I was too upset to go back in to the service dept and left. In the past they always did a nice job washing the car and the car mats. This time the car mats were still dirty when they were done. I hope this is not the new way to do business. More
Excellent service. No pressure what so ever. I give Joe and the dealership 5 stares and will recommend this dealership to others. No pressure what so ever. I give Joe and the dealership 5 stares and will recommend this dealership to others. More
The wait time on an oil change is excessive. I have had other dealership with better management on a single labor task. Overall the staff are professional but the management on labor needs work. I have had other dealership with better management on a single labor task. Overall the staff are professional but the management on labor needs work. More
Treated fairly and respectfully. Still waiting for the multi point inspection report to be mailed. Looks like others had their car wash but mine wasn't. Still waiting for the multi point inspection report to be mailed. Looks like others had their car wash but mine wasn't. More