Route 46 Subaru
Hackettstown, NJ
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545 Reviews of Route 46 Subaru
Pleasantly surprised Nice facility. The staff is very friendly and knowledgeable. Their sales techniques can be described as accommodating, low pressure. Would definitely Nice facility. The staff is very friendly and knowledgeable. Their sales techniques can be described as accommodating, low pressure. Would definitely recommend to anyone looking for a reasonable car. Spacious waiting area with delicious coffee bar. More
Easiest car buying experience ever This was by far the easiest car buying experience ever! It had been a very long time since I had bought a car. I had always wanted a Subaru and had be This was by far the easiest car buying experience ever! It had been a very long time since I had bought a car. I had always wanted a Subaru and had been to another dealer, but didn’t really enjoy the experience, so I was a little apprehensive walking into Subaru 46, but they let us come to them; and Diane was friendly and didn’t pressure me into anything. Once I had decided to buy the process was fast organized and painless!! We are thinking of going again when my husband needs a new car! More
Great 1st experience for my daughter Came in with my daughter whom was trying to buy her first car. Although the day was long, Diane and Anthony worked very hard to help us and in the end Came in with my daughter whom was trying to buy her first car. Although the day was long, Diane and Anthony worked very hard to help us and in the end my daughter was able to purchase her first car. Totally recommend this fine establishment and it’s very helpful staff. I will return for a vehicle for myself in the future. More
Poor Dealer Resonse to Factory Saftey Recall Got a Takata recall notice for a air bag recall. Had to wait while service would order the part. Told service rep "Maggie" to call my home phone # to Got a Takata recall notice for a air bag recall. Had to wait while service would order the part. Told service rep "Maggie" to call my home phone # to schedule once the part arrived as I was in the process of changing out my cell phone provider. Maggie called my cell phone # on Friday when the part arrived. I found the message that the part had come in and to call back to schedule service on Saturday. Called Subaru 46 on Saturday twice to schedule the recall service. I was told that the service department was very busy and to call back later. I called again on Monday to again try to schedule service twice. Twice I left a message for a call back. I never received a call on either phone # on Subaru 46's file. Tuesday my wife and I wen to another Subaru dealer. We traded the recalled Subaru in and purchased two new 2018 Subaru vehicles. I will not be going back to Subaru 46 for anything after the poor way they responded to a safety issue. They left me and my family at risk if we had a accident. Thank God no one had a accident! More
Fastest car purchase! I had a very positive experience buying a pre-owned Forester with Joe Reynolds. The process was quick and painless! Nicolette was patient as I signed I had a very positive experience buying a pre-owned Forester with Joe Reynolds. The process was quick and painless! Nicolette was patient as I signed away in the finance office. One of the easiest car purchases yet! More
Great Dealership Easy, quick, no hassle process. Very friendly staff who helped me through buying out my lease. I would highly recommend this dealership to anyone look Easy, quick, no hassle process. Very friendly staff who helped me through buying out my lease. I would highly recommend this dealership to anyone looking for a vehicle. More
Zak is amazing Zak made it so easy for me to find a vehicle and set me up to purchase .. I was very hesitant to go to a dealer . Zak made me feel comfortable and tru Zak made it so easy for me to find a vehicle and set me up to purchase .. I was very hesitant to go to a dealer . Zak made me feel comfortable and trusting . Go to subaru 46 and ask for zak trust me !!!!! More
New vehicle purchase Diane was great to work with. We really appreciated her style-she didn’t make us feel pressured or rushed in our decision making (sales people who are Diane was great to work with. We really appreciated her style-she didn’t make us feel pressured or rushed in our decision making (sales people who are too pushy are a big turn off for us). We appreciated all her help, and are very happy with our new Subaru! More
Liars & Cons This is the worst dealership I have ever dealt with. I bought my vehicle June 28 and as of today I am still waiting on paperwork. Meanwhile I have a This is the worst dealership I have ever dealt with. I bought my vehicle June 28 and as of today I am still waiting on paperwork. Meanwhile I have a vehicle with an expired temporary tag on the car. I have texted Diane the sales person on several occasions inquiring about my paperwork and I was always given the run around. Last thing she told me was my paperwork was in the mail. I followed up today only to find out my paperwork was sitting in some ones drawer. I feel they stalled on the paperwork to allow the 30 day warranty to run out. Without the proper paperwork I am unable to get the car inspected. What a bunch of LIARS and CONS. More
Never felt pressure from seller to buy the car. I have been to many car dealers and I have left disappointed because of the pressure and deceiving practices. When I went to this dealer I felt comfor I have been to many car dealers and I have left disappointed because of the pressure and deceiving practices. When I went to this dealer I felt comfortable and the seller was sincere and really cared about my needs. Never pushed to get me into buying. More