Route 44 Toyota

Horrible customer service. No communication (don't answer phone calls, return calls or messages, or respond when you show up). Lies, lies, lies. I went to this dealer on a SATURDAY MORNING to purc answer phone calls, return calls or messages, or respond when you show up). Lies, lies, lies. I went to this dealer on a SATURDAY MORNING to purchase a car. I found one I liked, negotiated a price with Eddy, Joel, and John. They took my down-payment and had me go online to purchase an insurance policy for the car (so they could register it). They then told me that I had to return on MONDAY for the car because the banks and registry were not open. I called on Monday to see when to come in, and could not reach anyone. So I went in and was told they had no information for me and I should return "After Joel calls". I asked Eddy for a timeframe and he responded "could be 10 minutes; could be tomorrow; but no longer than that." I heard nothing at all the entire next day. Tried calling all afternoon (from 5-ish to about 8pm), and kept getting thrown back on hold and given back to the receptionist. None of the people I had worked with were willing to talk to me. I left numerous messages for them but no call backs. So, on WEDNESDAY during lunch I called back and demanded a sales manager. Mike B got on the phone and told me he would get to the bottom of it and call me back. I got a call about 30min later saying that Joel "is trying to get in touch with the bank to work out your financing" and that I should try again on Friday. FRIDAY arrives and still no word from anyone at all! IT HAS NOW BEEN A FULL WORK WEEK WITH NO CAR, NO REFUND, AND NO COMMUNICATION!!! I show up at the dealership to demand my money back so I can go elsewhere and they demand MORE MONEY!! Told me my credit was too bad and that I need a larger down payment! Are you kidding me?! My credit isn't perfect, but it's far from bad! I demanded my check back and had to argue with them to get it. Never got an apology, or even an acknowledgement of why I was so upset that I'd go elsewhere. They acted like I was crazy to want to talk to someone and find out why my CAR STILL WASN'T READY 5 DAYS LATER!!! Went to Copeland Toyota straight from Rt 44 and DROVE HOME with a car SAME DAY. Rt 44 Toyota in Raynham is the worst car dealership I have ever been to. More

josh was the sales person that greeted me he was very helpful, nice, and easy going no pressure...when it came to negotation he explained everything and made sure i got all around good value..when greete helpful, nice, and easy going no pressure...when it came to negotation he explained everything and made sure i got all around good value..when greeted by the management again no pressure very friendly and helpful also i would like to say that finance was also very friendly More

I went to the dealership just to look at some new cars and was approached by Amanda Zavala. She was vvery helpful in assisting me. I was in and out within a few hours. I was looking at Camrys but wasn't a and was approached by Amanda Zavala. She was vvery helpful in assisting me. I was in and out within a few hours. I was looking at Camrys but wasn't able to get in one at the time so I settled for a Corolla. I wasn't extremely excited but I needed a newer car. I got it for a good price but I later fell in love wit my car!!! I will definitely be back next year to get my Camry!! Thanks Amanda and Joel. Also their service department is great! I had to go to Toyota in Dartmouth for an oil change and tire rotation which u get free for 2 years or 25,000 miles which ever is first. And I happen to be at 25,400 and the Dartmouth location was going to charge me 66.00! So I called to Rt 44 and they got my service done for free because of the grace period Toyota allows you to have, and Dartmouth Toyota wasn't even mentioning that! They just wanted my $$! Needless to say Route 44 Toyota/Scion is where its at!!!!! More

This place is a joke. Half of the positive remarks on here are from employees trying to boost their egos. Worst environment in the world. Lies, lies and more lies. Thats what you get from Tim Bruno and here are from employees trying to boost their egos. Worst environment in the world. Lies, lies and more lies. Thats what you get from Tim Bruno and the staff at Rt 44 Toyota. Pushy and overbearing sales people. And the guy at the front door, john brownell, making sure nobody gets away. GET A LIFE DUDE!!! These sales weasles and managers get mad so easy when they are questioned. Get over yourselves! You work in the worst dealership in the world. I spent about 10 minutes there and that was all I could stomach. Brownell was chasing me to my car wondering "How can we make you stay?" Embarrassing! Is business that bad you gotta chase customers to their cars? WOW! I will NEVER step foot in that place again! Boch Toyota here I come!!! More

Both Wil and Joel were very friendly and social. They were both up front witht eh lowest price and what they could do for me.It was a very fast and pleasant experience, and I am fast and pleasant!! It to were both up front witht eh lowest price and what they could do for me.It was a very fast and pleasant experience, and I am fast and pleasant!! It took two hours tops!!! We ended up buying three trucks for them in a months time for myself, husband and father. I highly recomend then even though ten years ago I would have said otherwise!! The dealership has changed since then. Way to go Joel and Wil. More

my visit to the dealship was very delgithful. Will was a very knowledgeable salesman and was very respectful, he even went to my house for the trade!!!!!! I would recomend this dealship to whoever wants a f very knowledgeable salesman and was very respectful, he even went to my house for the trade!!!!!! I would recomend this dealship to whoever wants a fair honest price, with kind, friendly, knwoledgable people. More

Sales experience with this dealer was great. My salesman was awesome, easy to work with no BS. So I bought a brand new Tundra with the TRD package, on my way to work the next day I noticed the truck pulling was awesome, easy to work with no BS. So I bought a brand new Tundra with the TRD package, on my way to work the next day I noticed the truck pulling to the right. So I stopped by the dealer on my way home from work explained my issue and set up an appointment for an alignment and to have the windows tinted the following week. I dropped the truck off the morning of the appointment, when I went to pick it up there was a big scratch on the side. The assistant service manager said "we didnt do it, cant help you on that". All I wanted was them to acknowledge they did it before I left, they would not. Had to have the local police come down and file a property damage report. I then left drove about a mile and turned around because the truck was still pulling to the right. I go into the service department and asked if they did an alignment. They said no because they did not know they had to do one, which is BS because my paperwork said it was going to be done. So I left my truck there and had to walk home (they would not give me a ride). I went back the next day to pick it up, problem still not fixed, it has been back again, each time the problem gets worse. It is now unsafe to drive, I wont even drive with my kids. No help at all from the dealer. No help from toyota. This place is run by a bunch of hacks More

Almost all reviews written are about new vehicles. I purchased a used vehicle and was not provided the service I was promised. I specifically stated I wanted tires rotated among other things and I was p purchased a used vehicle and was not provided the service I was promised. I specifically stated I wanted tires rotated among other things and I was promised it was done. Well 2 months after my purchase, I discovered that the tires were not rotated. I discovered this while I was buying a new tire to replace one that was on the car when I bought it. To make a long story short, had the tires been rotated as I was told, another problem discovered while taking the wheel off would have been discovered sooner and I would not have had to pay to have that problem repaired. I went to the dealership and explained my situation and after several minutes waiting I explained what happened and the conversation went from bad to worse and the sales manager told me to "get out". Bottom line, don't believe them when they say they'll do something even if its in writing. Keep in mind my experience happened "after the sale". More

My experience was great! From my first phone call to I think it was John to my visit. I was greeted upon my arrival and taken inside out of the heat and offered a cool drink, how nice. Terrence asked me think it was John to my visit. I was greeted upon my arrival and taken inside out of the heat and offered a cool drink, how nice. Terrence asked me about what I wanted and what my budget was and he found me the perfect Camry. I love the Camry. They gave me a very very good trade in value on my old Camry. I was very pleased with the whole process. The finance man, Jim was extremely helpful and offered me warranties and insurances that I may need down the road. All in all, it was great. More

Jonathan was awesome. The dealership did everything possible to make my buying process excellent. Well done Jonathan Jim, John and everyone else at route 44 toyota possible to make my buying process excellent. Well done Jonathan Jim, John and everyone else at route 44 toyota More