Route 22 Toyota

Do not go to this place. They put fake price/ad in the internet. We called for an unbelievable good deal. In many calls they said they have many Sienna - the car we're looking for. After 40 minutes drive, internet. We called for an unbelievable good deal. In many calls they said they have many Sienna - the car we're looking for. After 40 minutes drive, they told us the car we saw were sold 2 hours ago. They said the ad was old becuase 'it would take more than a week to remove the ad from the internet after they are gone'. "Do you realize you need to add $3000 to the price you saw in the internet?' 'And unfortunately we only have one Sienna left'. They said that the Carfax was clean the it never had any accident but when asked, they were not able to present a carfax report. Do NOT go. It is a trap. More

I would definitely recommend Danny for his outstanding customer service. He has been a great help throughout the purchase of new vehicle at route 22 toyota. he is very upfront and explained the process in customer service. He has been a great help throughout the purchase of new vehicle at route 22 toyota. he is very upfront and explained the process in detail. and ofcourse he came up with the price that fits my budget. More

Keith was extremely friendly and asked all the "right" questions (did I want them to look at anything specifically did I have any coupons). He kept me informed each step of the way during the service of m questions (did I want them to look at anything specifically did I have any coupons). He kept me informed each step of the way during the service of my car and set good expectations for how long the service would take. However, there were a few things I had specifically asked about before the service that he did not update me about when the service was completed. When I inquired about them he had to go to the tech to ask. I had a specific concern regarding my radio not working when I pressed my rear defogger that was not addressed. He asked me to call back on Monday and he had to have his specialist file a campaign with Toyota. I had spoken to another dealership so I knew exactly what the problem was (rear windsheild has the antenna and the defogger). This morning I went to another Toyota dealer they verified the problem and have ordered me a rear windshield. What a waste of my morning to have to pay an unnecessary visit to a dealership. Overall, I thought the friendliness was great. The lounge could have been better but did offer wifi. I would only return here for standard factory services (they did have the lowest price) but not for anything beyond that. More

Absolutely horrific experience. Stay away! Notice the very manufactured good reviews - they all come in spurts during a few days in September. Clearly fishy... Anyhow, they used every last possible tr very manufactured good reviews - they all come in spurts during a few days in September. Clearly fishy... Anyhow, they used every last possible trick and swindle in the book. Here are some examples: - quoted an outrageous price to begin with (twice the manufacturer's nationally advertised rate) - tried the old 'oh the only one we have in that color has a moonroof', when we didn't want a moonroof - made us wait 4.5 hours, start to finish (and that's without buying anything in the end) - tried to convince us to sign a contract with the 'fee' lines filled in as 'TBD' - after we settled for black, our second-favorite color, they spent the next 2 hours or so saying that they were cleaning, prepping, filling up gas, etc. Then, finally, we were called into an F&I office to do the paperwork, and they told us that they didn't actually have black either, and would we be ok with silver. We were already almost going crazy at this point, and they tried to convince us that we could get the black one but it would cost an extra $750 for them to get it for us. We said 'no, you've been lying to our faces, we're not paying for that'. Eventually they said 'oh, it looks like we sent our black one to our other location, we'll bring it over by tomorrow.' - when it looks like all was finally said and done, they said 'oh, we just checked your credit score (which they checked when we first got to the dealership and told us was fine) and it looks like your monthly payment will have to be about twice what we were saying The list goes on and on, those are the big ones that come to mind right now. Do yourself a favor and stay away. They're only aimed at people who have no idea what they're doing and can be easily swindled. Don't waste your time - we went to Parkway Toyota in Englewood Cliffs the next day and had a fantastic experience. More

Up untill this point I have not been compforable with car dealerships for service work on my vehicles. At this location, The person that Handled my problem was a professional by far. Couldn't ask for better dealerships for service work on my vehicles. At this location, The person that Handled my problem was a professional by far. Couldn't ask for better service. I am a new customer with you and will return and highly recomend this location as well as Mr Scarpa. More

My greeting in the service was prompt and cheerful. the work was done on time and bill was less than my estimate. my car was returned as clean as i left it, inside and out. had a chance to meet the service work was done on time and bill was less than my estimate. my car was returned as clean as i left it, inside and out. had a chance to meet the service director. Very friendly. Spent time explaining what future service I might need. More

I purchased a new Camry 2009 from the route 22 Toyota dealership and am very happy with my decision. The dealership was great! The staff was very friendly and helpful. My salesman Aron was very professio dealership and am very happy with my decision. The dealership was great! The staff was very friendly and helpful. My salesman Aron was very professional, he answered all my questions and explained all the details of the transaction. I would gladly recommend this dealership and Aron to anyone who’s looking to purchase a Toyota. This is the best car shopping experience I have ever had!!!! Thanks again guys!!!!!!! More

I WAS VERY HAPPY WITH SAMUEL AS MY SALESPERSON, HE HAD ANSWERED ALL OF THE QUESTIONS THAT I HAD REGARDING THE 2007 TOYOTA SCION THAT I HAVE PURCHASED. PURCHASING A CAR FROM ROUTE 22 TOYOTA HAS BEEN AN EXP ANSWERED ALL OF THE QUESTIONS THAT I HAD REGARDING THE 2007 TOYOTA SCION THAT I HAVE PURCHASED. PURCHASING A CAR FROM ROUTE 22 TOYOTA HAS BEEN AN EXPERIENCE AND I WOULD RECOMMEND THEM TO WHOMEVER IS IN THE MARKET TO PURCHASE A NEW OR USED CAR. WORKING WITH RICHARD MARTINI WAS ALSO VERY PROFESSIONAL BUT HE MADE YOU FEEL COMFORTABLE WITH HIS CALM AND QUITE VOICE TONE. THE REST OF THE STAFF HAS BEEN A PLEASURE TO WORK WITH AS WELL. More

When I got to the dealership I was greeted right away with a friendly smile. All of my questions were adressed and answered in a timely fashion. I was pleasantly surprised at how friendly and informati with a friendly smile. All of my questions were adressed and answered in a timely fashion. I was pleasantly surprised at how friendly and informative the service staff was. Keith worked with me throughout my service visit and I am gratefull for the help. More

I came in to get service done on my car. Keith steinberger was the service writter that helped me out to get the proper service on my car. I had a issue with a slight hesitation when accelerating steinberger was the service writter that helped me out to get the proper service on my car. I had a issue with a slight hesitation when accelerating from a light. New it is smooth like the day I first bought it. I want to thank the mechanic and keith for the outstanding service. I hope to do buisness again thanks. More