Route 22 Toyota

Awesome experience. Great staff. Purchased a new rav4. It is great with all this snow we have had. People at the dealership were straight shooters. Negotiated the price over the Internet and then came to the is great with all this snow we have had. People at the dealership were straight shooters. Negotiated the price over the Internet and then came to the dealership and they honored the price. That in itself was amazing with the reputation that the car industry has. Route 22 Toyota is really a place to go for a great deal. More

I can't believe what a great deal I got at route 22. I dealt with the general sales manager. What a real professional. He served me coffee got snacks for my kids and even went over the features of the car dealt with the general sales manager. What a real professional. He served me coffee got snacks for my kids and even went over the features of the car himself. It really was a great experience. I came in with a certain budget and ended leaving the store paying less then I expected. Can't say I expected that but it really made me feel good about my purchase. Definitely recommend. More

The salesperson was very knowledgeable,professional and courtesy.I have no problem recommending this dealership to my friends and family,sal treated us very good and helped us get a great deal on our new c courtesy.I have no problem recommending this dealership to my friends and family,sal treated us very good and helped us get a great deal on our new camry.sal will always get our business,wish every salesperson was like him,thanks route 22 Toyota for having a great guy like Sal Ali.... More

Worst authorized service dealership. Deserves 0 Stars. most stressful shopping experience of my life (and I've been through a lot) People at this dealership: 1. lie, 2. sneak in hidden fees that you have most stressful shopping experience of my life (and I've been through a lot) People at this dealership: 1. lie, 2. sneak in hidden fees that you have to literary fight over to take them out 3. dishonest 4. do not hold their promises I came in prepared and still ended up with services and fees that I didn't need. My mistake was that I did not research the dealership prior to going These people use an extremely hard sell and extremely high pressure tactics. You don't get what you want, but you end up paying thru the nose. And forget about service. On a scale of 1 to 10 they rate a -189, which is the number of years before I will ever willingly deal with them again. More

My wife and I went to this dealer for a RAV4 test drive. The salesperson was young with NO knowledge. He took my driver's license for a photocopy before test driving and did not give it back to me. After a The salesperson was young with NO knowledge. He took my driver's license for a photocopy before test driving and did not give it back to me. After a short test drive, we did not like it and decide to look at other brands. The salesperson refused to give me back my driver's license and insisted that I made an offer!!! OMG- I thought I live in a civilized country... I asked his manager and the manager had the same tone saying that they can make me a great offer and still didn't want to return my driver's license... I threatened to call the police and they didn't care. Then I did call 911 and they didn't believe it... Until I showed them the number on my cell and the sales manager said "okok give back his license!!!" This is the WORST and SCARIEST dealer I've ever been to in my life. Buying a car should be a pleasant thing but the persons in the dealer were just horrible... Be sure you let you cop friends know before you decide to shop there... Good luck... More

what a great experience smooth tranaction all around was short simple and too the point thanks guys for all your help i will send you anyone i know to purchase a vehicle from you and i look forward to servi short simple and too the point thanks guys for all your help i will send you anyone i know to purchase a vehicle from you and i look forward to service and my 2years maintance you gave me thanks again for everything More

First off, I drove with expired temp plates for 2 months! Called over 8 times inquiring about my real plates and was told DMV was backed up. I told them "what about these expired temp plates"... I was told t Called over 8 times inquiring about my real plates and was told DMV was backed up. I told them "what about these expired temp plates"... I was told that if I got a ticket, to take the ticket there and they would pay for it. After 70 days, I finally got my plates! Now, I just got a call from my BANK that 95 days have passed and they have yet to receive the title! My bank had sent me letters about this, and yet AGAIN, I had called this dealer inquiring about the title and all I was told was that this process takes a long time!!! Victor told me to call him the following week. Okay, the following week I called and all I got was VOICEMAIL!!!! It has now been 95 days and they have yet to give my bank the title! I just got off the phone with them and, yet again, was told that the ONLY person that could help me is Victor and that they will try to speak with him. The person said that they will call me back. Did I mention that I overpayed for the car? I got a 2005 Yaris with 40k miles and for the same price, I could have gotten one that had 9k from 2007 in other locations!!!!!!!!!! Okay, that was my fault... my eagerness to buy a car made me pull the trigger without doing much due dilligence. It hurt to see that my price was the same that would have bought almost a brand new Yaris on any other location!! Dumb on my part, greedy on theirs! Please do yourself a favor and AVOID this place like the plague! Just terrible service all around!! This experience has been the worst retail experience in my life. For the life of me I cannot figure out how these guys are still in business! Unbelievable. More

I bought a new Corolla in April; they sent wrong car info to Toyota Financial; I finally got Toyota. Now 3 months later and repeated calls to dealer, still no maintenance contract (did get one for the wrong to Toyota Financial; I finally got Toyota. Now 3 months later and repeated calls to dealer, still no maintenance contract (did get one for the wrong car within a month) Went there and spoke with Finance guy who told me "Toyota is backed up". Called back repeatedly, no call back from Victor. Now I get recall notice from Toyota. They sold me a car and never did the recall service on it. I use the service department all the time, they are great! Won't be buying from them any more. More

I called the dealership and spoke to Nicole thrice to confirm that the two cars (Camry 09(St #2348) & Camry 10 (St# 2363)) that they have advertised on their website are still available. By the time I g confirm that the two cars (Camry 09(St #2348) & Camry 10 (St# 2363)) that they have advertised on their website are still available. By the time I got there I met Huberman Ulysse who only showed me one car - 2010 Camry. The other car he said was just got crashed by one of staff members and Nicole doesn’t know anything cause she is new to the company. I asked him the price of the car and his said it's going for 19+ and I told him that online it says $14795. He acted really shocked and went to talk to his manager. He came out and said it’s for $15795. To my surprise they went online and changed the price to $15795 and showed me the printout. He also said $15795 is the price you'll have to finance after putting 3k down. I told him that you website doesn’t say anything about 3K finance. We checked the website together but then he refused to reduce the price to $14795. After that he kept convincing me to buy a new Camry for $21500. I was really disappointed with this service. If you are from Southeast Asia, believe your brother and take my advice – do not to go to this dealer. More

I put in a deposit to purchase 2011 toyota sienna XLE. They did not have the car, I was told they will locate it for me and i should have it within a week. one month passed and they still can't locate it. They did not have the car, I was told they will locate it for me and i should have it within a week. one month passed and they still can't locate it. Meanwhile I see that other dealerships are getting a new delivery and why only this dealer is not. Danny the sales rep woul dnot even answer my calls for 2-3 days. he would not even call back even i left messages for him. They gave me run around and finally after 2 months they asked me to take the deposit back saying that they are not able to locate the vehicle. this was the worst experience of buying a car. I would not recommend anyone going to this dealership. More