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Route 22 Toyota

Hillside, NJ

3.3
1,656 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,656 Reviews of Route 22 Toyota

March 07, 2016

Does not honor their price. HORRIBLE horrible experience. Did not honor the price they confirmed on the phone. Changed the price on my AFTER making me do the credit application and all. D More

by H.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Mar 08, 2016 -

Route 22 Toyota responded

H.H, I apologize that you feel this way. I have called you and left you a message asking you to give me a call back to allow me the opportunity to turn this experience around. Once again, please give me a call at (973)705-9300 extension 232. Thank you, Ed Cappiello Corporate Customer Relations Manager

March 01, 2016

Outstanding Toyota Route 22 won my heart!!! Johnny Cruz( he speaks English and Spanish) provided me an excellent service and he was so helpful with every concern More

by mayda23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cruz
Mar 07, 2016 -

Route 22 Toyota responded

Mayda23, We appreciate you giving us the opportunity to win your heart! We also thank you for taking the time to leave a positive review in regards to your recent experience with Johnny Cruz! Thank you so much for the recommendation!

March 01, 2016

Great team Thank you so much Johnny, max and genaro for all your help!! You guys know what teamwork means.. Thank you for all your kindness and advice.. More

by Jess1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Genaro, Johnny Cruz
Mar 07, 2016 -

Route 22 Toyota responded

Jess1985, It takes more than one person to deliver a great car buying experience so teamwork is essential! Thank you very much for leaving a positive review for your sales team, we appreciate it!

December 21, 2015

The best Dealer ever Toyota Route 22!!! Anthony and Ali made my car buying experience the best, and they kept it funky with me. I would recommend them to any one i know that's wants to buy More

by Jamillah W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Awawdeh and Anthony Choueiri
Dec 22, 2015 -

Route 22 Toyota responded

Ms. Jamillah W., Thank you very much for taking the time to leave us a positive review! We appreciate the kind words and the recommendation. Enjoy your new car!

December 07, 2015

Great experience I stopped by rt. 22 toyota to see if i could find the Rav 4 i was looking for, i was helped by Nick, i was impressed by how hard he was working he was More

by TeresitaS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dutto
Dec 10, 2015 -

Route 22 Toyota responded

TeresitaS., Thank you so much for your honest review. We are so happy you decided to come back to us to provide you with the car you wanted! We appreciate your patience and your kind words! Thank you!!

October 06, 2015

Camry Lease was a good experience I shopped around at least 10+ dealers (Toyota & Nissan) before visiting Route22 Toyota. Their deal advertised on the internet interested me. Though I More

by Sakthi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Awawdeh
Oct 15, 2015 -

Route 22 Toyota responded

Sakthi, Thank you for giving us the opportunity to show you a positive car buying experience. We appreciate your kind words and hope you are enjoying your newly purchased vehicle!

September 30, 2015

what an experience This is my first new vehicle I ever bought so I was frightened with all the negative reviews about experiences at dealerships. I met with Richmond and More

by jahangi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond
Oct 05, 2015 -

Route 22 Toyota responded

Jahangi, We appreciate you taking the time to write about your positive experience and hope you are enjoying your new car!

September 01, 2015

pleasant experince Just bought a new highlander from Richmond, this would be my 4th vehicle from him and the dealership, as always my expectation was exceeded, I am ver More

by scottyliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Ejifor
Oct 05, 2015 -

Route 22 Toyota responded

Scottyliz, Thank you for your kind words and your loyalty! We look forward to assisting you in the future!

August 25, 2015

Professional and Patient Just purchased my second vehicle from Route 22 Toyota. Had a fabulous salesman Thomas, and a wonderful finance person to explain the process and detai More

by Ms. Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 05, 2015 -

Route 22 Toyota responded

Ms. Bee, Thank you for taking the time to write about your pleasant experience and we also thank you for coming back to us for your second vehicle! We appreciate the recommendation!

July 31, 2015

Outstanding I don't think using the word "outstanding" to describe my experience with Route 22 Toyota Scion would be an overstatement. My wife and I had the plea More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Ejiofor, Joy Willis
Oct 05, 2015 -

Route 22 Toyota responded

Mark, We appreciate you taking the time to leave a detailed review about your experience with Richmond! Customer Service is our TOP priority and we want to make sure that our guests receive the best quality in all aspects of the process. Thank you again for your kinds words and recommendation!

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