Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,656 Reviews of Route 22 Toyota
June 23, 2016
Recall service I called in for an appointment to have my Sequoia serviced according to recall notice. I was bounced around three times from service to parts and bac I called in for an appointment to have my Sequoia serviced according to recall notice. I was bounced around three times from service to parts and back. No one seemed to know what to do. I then called DCH toyota in Freehold and they scheduled me right away. What a difference! If there was a zero star category, I would give it to them. More
by SequoiaOwner
June 02, 2016
One Happy Customer Omar understood my needs right away and was very helpful from the beginning to the end. He was honest and very patient, and answered all my questions Omar understood my needs right away and was very helpful from the beginning to the end. He was honest and very patient, and answered all my questions clearly. In fact, the other dealer gave me a little better price but, for me, it was clear that I should buy a car from Route 22 Toyota because of the services I was receiving from Omar both during and after the purchase. More
by mandd
Employees Worked With
Omar Awawdeh
May 27, 2016
Very very satisfied with the work and JOHN ( service agent) They use original Toyota parts and the work is guaranteed for about six months to a year depending on what you go in for and the prices are reasona They use original Toyota parts and the work is guaranteed for about six months to a year depending on what you go in for and the prices are reasonable. Ask for John the service agent he is the best one there to help you with anything you need. More
by VALENTIN
Employees Worked With
John Service agent and Carlos the mechanic
May 24, 2016
Very rude I requested for special care cancellation when I realized I didn't need it the next day I bought the car. After a month and days my outstanding bill c I requested for special care cancellation when I realized I didn't need it the next day I bought the car. After a month and days my outstanding bill came and was still showing the special care amount of $2500. Hans the financial guy did it but didn't go through or something I don't know. I went back there and they told me to go and come back that Hans is not in the office,I couldn't believe no one was willing to help, I call n no one picks up, .i got so hungry and frustrated because I was going back and forth to route 22 Toyota, .max the rudest person I have seen told me I didn't know my left from right .he walked out on me cos he wanted me to reduce my. Life and talk to me, in fact I was so made because I was going up n down n no one was willing to help.he walked over me and went to sit in his office and told me he is calling the police. I couldn't believe it,what happened to the customer is always right adage. Simple sorry from him to calm me down he felt too bossy implying it was my fault. He doesn't deserve to work in Toyota or better still he needs training. He was so rude and proud. Luis from sales came to resolve and even when he called Toyota head office they didn't have my cancellation form and so he did a new paper work and faxed it to them, Hans later came to apologize. Will never recommend route 22 Toyota. Regret going there worst experience in my life More
by Shirl
Employees Worked With
Hans, Luis,Alex,max, Alex Cancela
May 10, 2016
One Word: Amazing Bought my Corolla from here 2 weeks ago and let me tell you it was an amzing experience. Friendly, professional and fast. Definitly would come here ag Bought my Corolla from here 2 weeks ago and let me tell you it was an amzing experience. Friendly, professional and fast. Definitly would come here again! More
by Mugz92
Employees Worked With
Jorge
April 18, 2016
Clients always come first. At Toyota on Route 22, this is where clients finally get their voice heard. This dealership really listen to clients to offer realistic solutions to t At Toyota on Route 22, this is where clients finally get their voice heard. This dealership really listen to clients to offer realistic solutions to the clients. Hope everyone can experience a similar to the one I'm having. The dealership really serves clients. More
by jolem1984
Employees Worked With
Andre, Omar
April 10, 2016
excellent been dealing with route 22 Toyota for many years and always had a great experience. will be back again in a few months. thank you been dealing with route 22 Toyota for many years and always had a great experience. will be back again in a few months. thank you More
by superman
Employees Worked With
Richmond Ejiofor. GREAT GUY
April 06, 2016
Sales experience was great! Nick my salesman and George the finance man at route 22 Toyota are very spectacular men. Patient and kind. I got the car I wanted not a car they want Nick my salesman and George the finance man at route 22 Toyota are very spectacular men. Patient and kind. I got the car I wanted not a car they wanted to give away for whatever reason. They are true miracle workers. On the road again. Thank you! More
by Audrac65
Employees Worked With
Nick Dutto , George the finance man..lol
March 30, 2016
Had a great experience Salesman Anthony C. Was wonderful and did a great job finding me a car and Rod the General manager was great as well negotiating the price until we re Salesman Anthony C. Was wonderful and did a great job finding me a car and Rod the General manager was great as well negotiating the price until we reached what I felt was fair. More
by SamF94
Employees Worked With
Anthony , Rod Solis
March 22, 2016
Nightmare of my whole life, they made fun of my credit histr Salesperson was rude, made fun of my credit history, and they said I gave the fake my pay stub and last year w2, and later on I asked give me my docum Salesperson was rude, made fun of my credit history, and they said I gave the fake my pay stub and last year w2, and later on I asked give me my documents, they said no and I asked them I need my paper back, they said you have to choose the SUV RAV 4 Toyota has more than 100000 miles and asking we will finance this SUV for 29% APR, thats horrible, I said No, then they say you have to wait for few hours to get back your paper. They were doing some game. More
by Hakim786
Employees Worked With
Chris Tropiano Jr
