Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,656 Reviews of Route 22 Toyota
June 15, 2018
Extremely POOR due to their Unprofessionalism, disrespectful and unreliable services. I came in for a simple issue that I was experiencing with my car (jerking). Since March 17, and my car still isn’t fixed a and unreliable services. I came in for a simple issue that I was experiencing with my car (jerking). Since March 17, and my car still isn’t fixed and not working properly. They made matters worst and my car is breaking down. I wish I never step foot into this service place. They should be shut down permanently. More
by Not a happy customer
Verified CustomerEmployees Worked With
Steve Jefferson; Howard Nelson, Tom and John
June 14, 2018
Bad experiences. Toyota was my late husband favorite dealership. I tried to keep the traditional unfortunately l have bad experiences with Toyota. The l Yaris is ma l Toyota was my late husband favorite dealership. I tried to keep the traditional unfortunately l have bad experiences with Toyota. The l Yaris is ma last Toyota car. More
by MARIE3456
Employees Worked With
Nelson Madera, Jorge Mejias-Navas
June 14, 2018
A Pleasant Surprise The facility was state of the art and extremely clean. All employees presented themselves in a professional manner by the way they were dressed and ho The facility was state of the art and extremely clean. All employees presented themselves in a professional manner by the way they were dressed and how they serviced the vehicle. Most importantly, my service advisor, Stephen Jefferson took care of all of my concerns and offered his services with a smile. I will definitely return to this location and share my experience with others. More
by INDEYR
Employees Worked With
Stephen Jefferson
June 14, 2018
NEVER EVER GO TO ROUTE 22 TOYOTA!!!! Barry, who is the customer relations manager is honestly doing a pretty crappy job. Customer service is afwul. My special thank you to Kevin, Toyota Barry, who is the customer relations manager is honestly doing a pretty crappy job. Customer service is afwul. My special thank you to Kevin, Toyota has ONLY ONE decent employee who can handle the situation and resolve issues. While I've paid 47k for my 2018 Highlander I had to go through an army of idiots working for Toyota. More
by Toyotahasruinedmylife
Employees Worked With
Barry Rosner
June 13, 2018
The whole place is full of xxxx Alexis nayji omar etc Where should I start in four months I had two cars drove one for 30days then they tell me I’m not approved basically forced to keep the car with a hig Where should I start in four months I had two cars drove one for 30days then they tell me I’m not approved basically forced to keep the car with a higher payment then I wasn’t approve for that they then took me out of that car to put me in another claiming That I was approved by Toyata whole time I never had any plates for the neither car kept giving me temp tags I never made car payments I had no finance company to even pay got my down payment 2,500 my trade in I finally gave them their car back but now I’m outta a car they have their car my car my 2,500 by them running my credit to get me a finance made my credit worse then it was then has been the worse xxxxinggg experience in my life I would never recommend anyone to this dealer ship they have really xxxxed me asking for proof a income for plates since when u need proof of income for plates instead of be Honest and saying they denied me More
by THOMASKATRINA113
Employees Worked With
Anthony Walker, Alexis Valeriano
June 12, 2018
Best car buying experience rt 22 Toyota Best car buying experience- sales and finance guys Ahmed and Ilia made this purchase easy- all questions answered and all the details explained. Would Best car buying experience- sales and finance guys Ahmed and Ilia made this purchase easy- all questions answered and all the details explained. Would definitely recommend to all my friends and family! Thank you! More
by Ilia P.
Employees Worked With
Ahmed Khedr, Ilia Pilmenstein, Ahmed Sharafeldin
June 12, 2018
Very good excelente Excelente la persona que me atendió se porto súper bien recomendaría a la Toyota y al servicio que ustedes ofrecen a todos mis amigos y conocidos Grac Excelente la persona que me atendió se porto súper bien recomendaría a la Toyota y al servicio que ustedes ofrecen a todos mis amigos y conocidos Gracias por todas su colaboración principalmente al joven que me atendió More
by KENNIALOMBERT1971
Employees Worked With
Alex Cancela, Nelson Madera, Jorge Mejias-Navas, Alexis Valeriano
June 11, 2018
Over priced, and bad coupons! Your Oil Changes are extremely to expensive. And the coupons, that come in the mail, you think you have a coupon that going to save you money on your Your Oil Changes are extremely to expensive. And the coupons, that come in the mail, you think you have a coupon that going to save you money on your Oil change, and it doesn't. It's for older cars. Synthetic Additional!! That's not right! HOWEVER MIKE WAS AWESOME ! and if some one gave a higher price than you guys, I would say "go to Toyota they cheaper and they do great work. Because the work is great. Just expensive. Thank You. More
by Sha36
Employees Worked With
Mike, Custer service that's all he told me then I asked
June 10, 2018
A very nice experience John seemed genuinely concerned and was very helpful when l had questions. Mathew was very respectful when taking me home and back. I'll be back John seemed genuinely concerned and was very helpful when l had questions. Mathew was very respectful when taking me home and back. I'll be back More
by CMILLERJAM
Employees Worked With
John...and Mathew
June 09, 2018
Great ! Kevin Negron from service is always great he explains everything, very detailed, I love that he’s always has a great attitude and always smiling. Kevin Negron from service is always great he explains everything, very detailed, I love that he’s always has a great attitude and always smiling. More
by TVL.PRINXE
Employees Worked With
Kevin Negron
