Roseville Kia - Service Center

Joy was my advisor. I am very pleased and satisfied with my whole experience there at Roseville Kia’s Service Department. Joy is a very warm, kind and pleasant individua I am very pleased and satisfied with my whole experience there at Roseville Kia’s Service Department. Joy is a very warm, kind and pleasant individual. She was very thorough and professional with handling all the duties of an excellent advisor. More

Joy was very helpful and took care of my needs very well. She was focused on getting me taken care of quickly. She was focused on getting me taken care of quickly. More

The The service was the best very helpful. Got everything done on time off I went. Got everything done on time off I went. More

Service department was great. Joy was a w e s o m e to work with. Joy was a w e s o m e to work with. More

I wanted to hang out with her. Super friendly. I will seek her advice next time Super friendly. I will seek her advice next time More

Jasmine did a great job communicating and was very helpful and a pleasure to work with helpful and a pleasure to work with More

Service advisor was incompetent and service management did not want to deal with the resulting issues. Would not recommend. did not want to deal with the resulting issues. Would not recommend. More

Service dept personnel were friendly and efficient. The wait time for the service was a little longer than what I was told but I was kept informed of the progres. The wait time for the service was a little longer than what I was told but I was kept informed of the progres. More

The dealership is well organized and clean. The staff was nice and friendly, they also keep u update about car. The staff was nice and friendly, they also keep u update about car. More

Happy with my Carnival LX. Service dept. is great. The best part of KIA Roseville is Jeff Pontiatowski. Dedicated and professional. He followed through on a problem I had when Service dept. is great. The best part of KIA Roseville is Jeff Pontiatowski. Dedicated and professional. He followed through on a problem I had when I leased my new 2024. When nobody would respond to my problem from sales ,management, customer service and complaint department. months of frustration was solved within two days by Jeff. Great employee. Great person .Dave has a great dealership. A review of upper management procedures may be needed. More