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Roseville Kia

Roseville, CA

4.5
575 Reviews
Call Dealership (916) 783-1000

110 Automall Dr

Roseville, CA

95661

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575 Reviews of Roseville Kia

August 11, 2023

The guys were very kind and helped me buy a car. But! the car was damaged. instead of comfort got problems! instead of rest, I am looking for a solution with a lawyer on how to sue Kia Roseville and More

by samvel.bazoyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Hurtado, Nikita Lebedev, Colin Rodgers, Andrew Lerch
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Samvel, I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. There are several concerning details in your review that I would like to learn more about. Would you please consider giving me a call? Jordan Rodgers, General Sales Manager - (916) 783-1000

August 11, 2023

The lack of information given to the customer is not that great and leave us the customer clueless on the service or amount of service the vehicle has. And the simple run down of what was checked or done to More

by Yanezfamily2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Tyler Wright, Bianca Cruz
Report | Print
August 10, 2023

I know that I can be rather awkward at times meaning lets get everything done now (or I am going to leave), All of your staff was very kind patient and professional. Desmond was so great with me, he showed m More

by marcusleos721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Eric Haselton, Jordan Rodgers, Desmond Gray, Jeff Chu, Eduardo Castellanos
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Marcus, thank you so much for sharing your positive experience working with Desmond and the team at Roseville Kia! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia. And please enjoy your beautiful new Soul!

August 09, 2023

Never will do business at or own another KIA. Going see about the lemon law. And try to get my money back More

by jarebalo_49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colin Rodgers, Vinod Satyal
Report | Print
Aug 11, 2023 -

Roseville Kia responded

I’m sorry that you weren’t completely satisfied with the vehicle you selected. We appreciate your feedback and perspective. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

August 09, 2023

My sales consultant asked enough questions to understand my needs. The experience was beyond amazing and 100% the best car sale shopping ever More

by solorzar15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kenny and Christian Hurtado, Colin Rodgers, Brandon Halterman
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We’re glad you had a great experience at Roseville Kia! Thank you for the five stars. And please enjoy your beautiful new Kia!

August 09, 2023

Friendly, knowledgeable, sales people, great financial person, good experience, quick prompt service left with a nice car More

by MACVIKING68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Rodgers
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We can’t thank you enough for the excellent review of Roseville Kia!

August 08, 2023

Jimmy was awesome. He explained all the features on my vehicle and soold me the vehicle without any pressure. More

by ogdenjeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Jimmy Hadley
Report | Print
Aug 11, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear explanation of our products and services. Thank you for the 5-star review and your endorsement of Jimmy! And please enjoy your beautiful new Kia.

August 08, 2023

Cameron and Jeremy were very helpful. They did everything to help us purchase our desired car. More

by gaborsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Ferro and Jeremy kenny
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We are thrilled to see your positive feedback! And yes, Cameron and Jeremy are fabulous assets to our team. Thank you for choosing Roseville Kia!

August 08, 2023

Excellent place to buy a car. Staff was very helpful with reprocess the whole way thfough More

by gpesicka
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Rodgers, Andrew Lerch, Zack Stacey
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We're thrilled to hear our commitment to our customers always stands out to you. Thanks so much for recommending Roseville Kia!

August 08, 2023

I don’t know who Justin is so I didn’t rate him but Andrew was a pleasure to work with More

by juliefilter5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lerch
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Julie, I’m sorry that you weren’t completely satisfied with your shopping experience. We appreciate your feedback and perspective. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

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