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Roseville Kia

Roseville, CA

4.5
575 Reviews

110 Automall Dr

Roseville, CA

95661

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575 Reviews of Roseville Kia

September 27, 2023

The only negative from the whole experience was the back and forth. Just start with your best deal and save everyone some time. More

by rascooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Winter, Brandon Halterman
September 27, 2023

Seems to work very hard for customer satisfaction. I would like shorter wait times for service but when you are busy it shows customer confidence and satisfaction. More

by annette6105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
September 27, 2023

The experience went well. Veng Vue made me feel comfortable. He was able to answer all my questions clearly. He made it possible for me to purchase a new Kia. More

by lormobile55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veng Vue
September 26, 2023

I took my car in for a recall appointment. They had my car ready exactly when they said it would ne ready. More

by ocitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
September 25, 2023

Jasmin Marina have Excellent customer service. Very thorough in their job i would be willing to recommend to my family and friends. More

by rolangie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Jasmine Andrade
September 23, 2023

marina is absolutely excellent. It is clear.I was her priority! The team at this dealership is excellent and I am grateful they took perfect care of me and my car! More

by lingeo0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko
September 23, 2023

Marina was great. Very friendly, knowledge and great customer service. The service department was great as well as this was out first service appointment. More

by SLRN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko
September 21, 2023

My experience with Kia Roseville was incredibly disappointing. The customer service was subpar, and I deeply regret my car purchase due to discriminatory treatment. They pressured me into a hasty d More

by shokooh_bakrani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Matz, Christian Hurtado
Sep 21, 2023 -

Roseville Kia responded

I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. There are several concerning details in your review that I would like to learn more about. Would you please consider giving me a call? Jordan Rodgers, General Sales Manager - (916) 783-1000

September 21, 2023

Jasmine is great, very personable and concerned about taking care of the customers and their vehicles. Knowledgeable about the process and kept me updated through the process. More

by csmittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
September 21, 2023

Nikita was very helpful and knowledgeable about the car I ended up getting that day. More

by ryanjnelson85
Recommend Dealer
Yes
Employees Worked With
Chad Matz, Nikita Lebedev, Steven Brown, Colin Rodgers
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