Roseville Kia
Roseville, CA
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575 Reviews of Roseville Kia
I had an exceptional experience at this KIA dealership! The team went above and beyond to ensure I had a fantastic buying experience. From the moment I walked in, their dedication to customer service was e The team went above and beyond to ensure I had a fantastic buying experience. From the moment I walked in, their dedication to customer service was evident. They took the time to understand my needs and preferences, helping me find the perfect car within my budget. What truly sets this dealership apart is their commitment to going the extra mile. They patiently answered all of my questions, provided transparent information, and even offered valuable insights to help me make an informed decision. The team's friendly and professional demeanor made the process stress-free and enjoyable. They made sure I felt comfortable throughout the entire journey, and I never once felt pressured. It's clear that they prioritize customer satisfaction above all else. I also appreciate their post-purchase support. They've been readily available for any follow-up questions or concerns I've had, reinforcing their dedication to customer care even after the sale. If you're looking for a car dealership whose team genuinely cares about your needs and will do everything possible to make your buying experience smooth and enjoyable, I wholeheartedly recommend this KIA dealership. Their outstanding service has made us loyal customers, and we love our new car. Thank you to the entire team for making this such a positive and memorable experience! More
Jasmine is the best, but the facility is just overloaded and inconvenient for incoming and outgoing service department access! I was blocked by parked cars on both my drop off and my attempts to leave the and inconvenient for incoming and outgoing service department access! I was blocked by parked cars on both my drop off and my attempts to leave the facility. More
What I like is no one is pushy,was not forced into anything I didn’t want. I don’t like the dealer markups they are unnecessary. anything I didn’t want. I don’t like the dealer markups they are unnecessary. More
Diagnostic test $262. 00 to determine I needed a Coupler $5.00 (part) . The total with diagnostic testing, part and labor =$665.00 Way too expensive. I would have taken 00 to determine I needed a Coupler $5.00 (part) . The total with diagnostic testing, part and labor =$665.00 Way too expensive. I would have taken my 2014 Kia Optima elsewhere if I knew it was just for a $5 coupler part. More
Excellent service team. Joy Sanders and Bianca Cruz were exceptionally helpful. They do a masterful job of managing so many customers. Joy Sanders and Bianca Cruz were exceptionally helpful. They do a masterful job of managing so many customers. More