Romeo Toyota of Glens Falls

Wait was short and pleasant in the waiting room. Receptionist was helpful but I don’t know her name. She answered a question about the battery in the key fob which was very nice and helpful. I’ll Receptionist was helpful but I don’t know her name. She answered a question about the battery in the key fob which was very nice and helpful. I’ll check her name next time. More

Great customer service experience at Romeo Toyota of Glens Falls. Had recall work done on my elderly Toyota Matrix purchased at former Glens Falls Toyota. The staff kept me informed, were polite and acc Glens Falls. Had recall work done on my elderly Toyota Matrix purchased at former Glens Falls Toyota. The staff kept me informed, were polite and accommodating . More

My car battery was dead, so I had AAA tow my car over to Romeo Toyota and I walked over from near Crandall Park. By the time I got to Romeo, a new battery had already been installed! Romeo Toyota and I walked over from near Crandall Park. By the time I got to Romeo, a new battery had already been installed! More

Great friendly polite people Great coffee I could Great friendly polite people Great coffee I could easily get to 25 words if I had any complaints. I think your demand that I submit at least Great friendly polite people Great coffee I could easily get to 25 words if I had any complaints. I think your demand that I submit at least 25 words defies current day survey standards More

We did not have the positive experience here most seem to have had. We had to wait two weeks for a service appointment, but after telling them precisely what the problem is we which needed attended to (hand have had. We had to wait two weeks for a service appointment, but after telling them precisely what the problem is we which needed attended to (handbrake and inspection + an oil change), they then charged us $105 for an oil change and to be coldly informed that they did not have the parts to fix our RAV4, and they sent us on our way with a then expired inspection. Not even a 10 day sticker. Ofc, on the way back to our home (2 hours away), we got stopped by the troopers and rightly cited. Needless to say, we won't be returning and recommend others avoid, too. Thank you. More

Great Experience with professional and friendly staff. James Lynch, our salesman, and the rest of the team were great to work with every step of the way. Thanks to all. James Lynch, our salesman, and the rest of the team were great to work with every step of the way. Thanks to all. More

Very good experience. Salesman was not pushy. Had the info we needed. Felt the $$ worked for both sides. Happy with my new RAV 4 thank you info we needed. Felt the $$ worked for both sides. Happy with my new RAV 4 thank you More

Very professional. Taking Covid very seriously. Would recommend this dealership to friends and family. Happy with my RAV4 hybrid. Joe Taylor was great. The end recommend this dealership to friends and family. Happy with my RAV4 hybrid. Joe Taylor was great. The end More

Very professional services, considerate,, knowledgeable in explaining all of our concerns and expectations in purchasing the vehicle we were interested in. We will visit Toyota dealer in the future. in explaining all of our concerns and expectations in purchasing the vehicle we were interested in. We will visit Toyota dealer in the future. More