Romeo Toyota of Glens Falls

I have to tell you I am very disappointed in the direction this dealership has gone since switching owners. Glens Falls Toyota was a no nonsense dealership that took care of their customers. I w direction this dealership has gone since switching owners. Glens Falls Toyota was a no nonsense dealership that took care of their customers. I was even willing to pay an extra point or two because they were a small business that looked out for the customer We put a deposit on a nightshade 4 runner in July that we just found out ( October) was never ordered. We are obviously just a number to Romeo. We are now a number you can not count on for a no hassle sale and service. More

Dear Romeo Toyota!In mid-June, I experienced a Dear Romeo Toyota! In mid-June, I experienced a post-repair (not Romeo) breakdown on 87 South, just 25 miles from my departure on a 6-hour car trip Dear Romeo Toyota! In mid-June, I experienced a post-repair (not Romeo) breakdown on 87 South, just 25 miles from my departure on a 6-hour car trip. After 2 hours roadside, accompanied by a dear State Trooper, AAA got me and our 2002 Prius to Romeo Toyota. Service Center being closed for the weekend, I was vastly cheered up by your Sales staff, who were earnest to sell me a new version, and just hilarious! Danielle called Monday, and was so very helpful, explaining what had occurred, and giving an estimate for repair. She was great handling questions and concerns. A day or two later, she personally searched for and found my drivers’ license and AAA card between the front seats, and sent them directly to me! Two weeks later, my husband picked up the Prius, and had an easy transfer! All in all, my experience with Romeo Toyota was just the best! Many Thanks to your entire staff for great customer service!! LB, Nantucket Is. and Bolton Landing More

Heather was perfect! Not pushy and knowledgeable. She was very patient while I changed my mind several times. very patient while I changed my mind several times. More

Our salesman, Stefan Van Zyl was very courteous, efficient and knowledgeable about our new Corolla. We would highly recommend him and we look forward to dealing with Romeo in the future. Also, Healt efficient and knowledgeable about our new Corolla. We would highly recommend him and we look forward to dealing with Romeo in the future. Also, Health Brierly made the financing pleasant and stressfree. More

Mike Romeo and Brandon Fisher were exceptionally professional, making our new Tacoma purchase an enjoyable and easeful experience. Brandon's knowledge was extremely helpful in explaining the many n professional, making our new Tacoma purchase an enjoyable and easeful experience. Brandon's knowledge was extremely helpful in explaining the many nuances of our new vehicle. Other members of the team we encountered in this journey were also friendly and welcoming. We highly recommend Romeo Toyota of Glens Falls. More

Have been coming here since 2014, after purchasing my prius. Very satisfied with their work, the people,and their staff. Will continue to use them. prius. Very satisfied with their work, the people,and their staff. Will continue to use them. More

This is my time doing business at this dealership and I have nothing but excellent service by the staff I came in Contact with. Zach, our sales representative, answered ny questions and he went out of his have nothing but excellent service by the staff I came in Contact with. Zach, our sales representative, answered ny questions and he went out of his way to provide excellent service to us. He even brought the vehicle to our house for us to take a look at it because my wife has cancer and she couldn’t leave the house. I hope the service department will be as good because the sales department raised the bar very high! I recommend this dealership highly and will be returning! More

Very friendly and helpful service advisor. Gave me a nice loaner car while they fixed mine. No complaints. It seems they found the problems and fixed them. loaner car while they fixed mine. No complaints. It seems they found the problems and fixed them. More