Romeo Kia of Kingston

Totally Impressed by Everyone at Romeo Kia in Kingston!! I haven't dealt with a car dealership in 30 years. I had my guard up. I was beyond surprised by the amazing service and style of the business approach I haven't dealt with a car dealership in 30 years. I had my guard up. I was beyond surprised by the amazing service and style of the business approach at Romeo Kia of Kingston. As I was buying a certified pre-owned vehicle, I wanted my mechanic to look it over. George Segarra, the business manager, made it happen, no problem. He saw that I needed that peace of mind. I will never forget that. Cesar, the sales rep who showed me the car, also earned my admiration. I've been driving my "new" car for 2 weeks. When I see the Romeo Kia license plate frame on my car, I smile. That's why I had to write this review. More

5-Star Service and Experience at Romeo Kia of Kinston, NY! Sales Representative Mr. Joe Mazziotto and Finance and Insurance Manager Mr. George Segarra at Romeo Kia in Kingston, NY, worked diligently to earn my Sales Representative Mr. Joe Mazziotto and Finance and Insurance Manager Mr. George Segarra at Romeo Kia in Kingston, NY, worked diligently to earn my business: Mr. Mazziotto searched tirelessly for a 2016 Kia Rio with a 6 speed manual transmission and black interior. He offered me a test-drive and showed me every feature of the vehicle. I was sold! We negotiated a fair price, and then Mr. Mazziotto introduced me to Mr. Segarra. Mr. Segarra not once used high pressure sales tactics. Mr. Segarra explained the extended warranties in depth but left the final decisions with me--as it should be. Before signing the final paperwork, Mr. Segarra encouraged me to inspect the Rio again. He assured me that they would correct any issues now and in the future. However, there were no issues to be corrected as Romeo Kia delivered my vehicle in pristine condition. Would I conduct business with Romeo Kia again? Absolutely! Even after I took delivery of the Rio, Mr. Mazziotto offered to set-up another appointment to review the features of the vehicle. He even advised when my first oil change is due. Both Mr. Mazziotto and Mr. Segarra contacted me to ensure that I arrived home safely with my new Rio as I traveled from NJ to NY to purchase it. More

Great service,Great sales, Great experience!!!!! I went into Romeo KIA for service and ended up buying a 2016 Kia Sorento from a great team, Cesar, George, Chris and my sister Kim Bishop-Loesch who I went into Romeo KIA for service and ended up buying a 2016 Kia Sorento from a great team, Cesar, George, Chris and my sister Kim Bishop-Loesch who referred me.....Cant forget T.J. in service !!!! Thanks to all !!!! More

Worth rating. It was a nice change from other local dealerships i went to and the salesman (Bill Martini) made things smooth and professional as possible , ask fo It was a nice change from other local dealerships i went to and the salesman (Bill Martini) made things smooth and professional as possible , ask for bill . More

I actually enjoyed buying a car! Joe Mazziotto made my car buying experience a dream. I hate sales pressure. I don't like people buzzing around me while I'm contemplating what a deal Joe Mazziotto made my car buying experience a dream. I hate sales pressure. I don't like people buzzing around me while I'm contemplating what a dealership has to offer. Fortunately Joe Mazziotto from the moment I walked into the dealership created a friendly, relaxing environment that allowed me to make my choice. And I am really, really, really happy with my new Kia! Romeo Kia has the feel of a warm, family business - not an impersonal, corporate "you're just a number" type of business. Great car, great price, great people, great place! More

Great place. We went to Romeo Kia to look at cars not 100% set on buying. However, we worked with Bill Martini and he was amazing. He didn't feel like some of the We went to Romeo Kia to look at cars not 100% set on buying. However, we worked with Bill Martini and he was amazing. He didn't feel like some of the sales people we had already met with. He actually cared about helping us and never was pushy. He gave great information, got us a great deal, and made the whole process easy and stress free. More

Great Car My dealer, Cesar Infante, went above and beyond in getting me approved for my 2013 Chevy Malibu. He said to me that he had a great car for me which wo My dealer, Cesar Infante, went above and beyond in getting me approved for my 2013 Chevy Malibu. He said to me that he had a great car for me which would be a good fit. He was right! I've had it a week and it drives very well. I love it. When I went to pick up the car, Cesar gave me a fantastic tutorial on the various options in the car as well as setting up my pairing my phone with the car's bluetooth. He is such a great dealer. More

A great experience The best experience buying a car I have ever had.Eddie Tires and the entire Romeo staff was friendly. I felt at home. Things were explained extremely The best experience buying a car I have ever had.Eddie Tires and the entire Romeo staff was friendly. I felt at home. Things were explained extremely well. I felt the atmosphere amoung the staff was happy and relaxed. Thank you for making this easy. I love my Kia Forte. Would recommend Kia Romeo highly. More

GREAT SALES & FINANCE SERVICE......QUICK WITH NO PRESSURE I stopped in just to look at the Kia Souls and Bill Martini the salesman greeted me. I told him I know what I was interested in and he said when I fi I stopped in just to look at the Kia Souls and Bill Martini the salesman greeted me. I told him I know what I was interested in and he said when I find one I want to drive, let him know. I found what I wanted to test drive and we went on drive, he explained features of car while driving. Also, my friends that were with me, wanted a soft serve ice cream and Bill took us to place and treated. I picked car I wanted and was done with whole process and out the door with my new 2016 Kia Soul within 3.5 hours. The finance dept offered extended warranties and such which is their job and I told him I am not interested in anything more and he said okay and finished up the sale....no further pressure to buy anything additional....I love the car. It's been a week since I made purchase and Bill has called and messages me 4 times to make sure all is well. Generally, once the sale is over , you never hear from salesman again. So, I give Romeo Kia, 5 out of 5 stars. More

Good experience and a good deal I recently purchased a certified pre-owned Soul+ from Romeo Kia. I got a good deal as it was the end of the month and they’d had this car on the lot f I recently purchased a certified pre-owned Soul+ from Romeo Kia. I got a good deal as it was the end of the month and they’d had this car on the lot for a while. One thing I like about this dealer is that they are located next to the NY Thruway, so you can test drive cars at highway speeds with little traffic. I came up from NJ to buy a car from them; the dealer fees are much much lower than they are in NJ. Eddie Torres was my sales person. He was very pleasant to deal with, no pressure, and was happy to find me a little section of off-road to test the car on when I asked. Eddie did everything we agreed on and followed up to make sure I was totally happy with the car. He gave me his cell number and responded very quickly to texts, even after the sale. Staff in general is very friendly. More