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Roger Beasley Mazda Central
Austin, TX
191 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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191 Reviews of Roger Beasley Mazda Central
December 20, 2017
Excellent customer service I saw Christian for an oil change, ended up test driving another vehicle. Dominic and Landry were able to accommodate me even without an appointment. I saw Christian for an oil change, ended up test driving another vehicle. Dominic and Landry were able to accommodate me even without an appointment. More
by MarcusATX
Employees Worked With
Dominic, Landry, Christian
December 02, 2017
Excellent customer Service From the very beginning of my experience with Rodger Beasley Mazda I have been treated with the utmost respect courtesy and excellent customer service From the very beginning of my experience with Rodger Beasley Mazda I have been treated with the utmost respect courtesy and excellent customer service. the sales and finance departments both went above and beyond the Call of Duty to get me into the vehicle that I needed. since then the service department has shown the exact same excellent customer service. This dealership has my extreme thanks and gratitude for their excellent customer service and will always be a dealership that I recommend all of my friends and family to buy from More
by Don512
Employees Worked With
Garret & Nate
November 18, 2017
Inspection/ Repair I was satisfied with the service and the repair work performed. My only complain: The car was there a few days while construction was going on. When I was satisfied with the service and the repair work performed. My only complain: The car was there a few days while construction was going on. When I picked up the car it was covered in dust and even a thorough car wash was not able to clean the car to previous condition. More
by srudolph@mail.com
Employees Worked With
Enrique Garcia
November 14, 2017
Great experience with Enrique He is amazing. Such a good Service Associate...knew how to take good care of my cars needs. He is an amazing employee. Great experience. He is amazing. Such a good Service Associate...knew how to take good care of my cars needs. He is an amazing employee. Great experience. More
by Riverside.2017
Employees Worked With
Enrique
November 10, 2017
Vehicle in for recalls. Linda was my representative and she was awesome. To the point, and done!! I just wanted to drop my car off and be in my way, and she was quick and ef Linda was my representative and she was awesome. To the point, and done!! I just wanted to drop my car off and be in my way, and she was quick and efficient. More
by KathrynO
Employees Worked With
Linda
November 09, 2017
Warning ⚠️ lights Quick to diagnose problem and fixed in minimal time, even though it was mid-day, with no appointment. My Service Advisor, Christian Obregon, was knowl Quick to diagnose problem and fixed in minimal time, even though it was mid-day, with no appointment. My Service Advisor, Christian Obregon, was knowledgeable, friendly and professional. Highly recommend this dealership. More
by Sobdra
Employees Worked With
Christian Obregon
October 28, 2017
Roger Beasley Mazda Central was great! We had an excellent experience buying my 17 year old son his first car here! They found us the perfect fit and addressed any concerns we had about a We had an excellent experience buying my 17 year old son his first car here! They found us the perfect fit and addressed any concerns we had about a used vehicle. Ask for David J.! More
by Jamail, A
Employees Worked With
David
October 07, 2017
Treated Like Family That is how you'll feel - like family. I have never been treated so well when buying a car. How often does someone rave about their salesman, sales That is how you'll feel - like family. I have never been treated so well when buying a car. How often does someone rave about their salesman, sales manager, and the finance manager? Fair, honest, and committed to making sure you get the right car. More
by MMAloha
Employees Worked With
Donnie
February 04, 2017
Great time, no pressure. I talked to Ann about checking out a Mazda 3 and she set me up with Edwin. I was blown away because he knew everything about all the vehicles on the l I talked to Ann about checking out a Mazda 3 and she set me up with Edwin. I was blown away because he knew everything about all the vehicles on the lot. I didn't feel any sort of pressure. It was very nice to be taken seriously. First new car purchase I've ever made and it was a great one. They worked with me on financing and even got my new car by trading with another dealership. More
by RGreen
Employees Worked With
Efwin Martinez, Ann Krogsund, Jeff Tovesn and Ron (sorry I can't recall your last name)
December 31, 2016
Friendly, but felt swindled while dealing with recalls I took my 2014 Mazda 3 in for several recall notices. I was treated in a friendly and professional manner. They found 3 recall issues and fixed them ( I took my 2014 Mazda 3 in for several recall notices. I was treated in a friendly and professional manner. They found 3 recall issues and fixed them (not happy that many issues potentially existed, glad they were addressed). BUT. I was also informed that my car had about $1000 in potential repairs and services, on top of the $1000 recall fixes (the latter covered by Mazda). How does a 2014 vehicle have $1000 repair needs? I felt like they were trying to milk me for anything they could since I was there. The most notable were as follows: 1) they wanted to change my oil for $40-$50 when I had full synthetic with thousands of miles left before a change. Refused. 2) they wanted to replace my battery on a 2 year old car, which I refused initially. I had to leave the car in the shop for the recall repairs, so when they called me to let me know this was done, they told me they had to jump my car because it wouldn't start for them. I could really only go on that so I conceded to the battery replacement & expense, which still felt very bizarre to me. I went in, got my car, paid the battery expense, and left. Next morning, my car was still slow to respond to my key fob, unlocking my door and then starting. This said to me it was a fob-related issue, something the dealership didn't recognize (weirdly considering how it was like every other aspect of my car was in "dire" need of expensive services). That honestly pissed me off to realize I bought a new battery at the high dealership price, only to know it was a fob issue they encountered. I honestly don't trust to go in to this dealership for services without them trying to swindle me. I believe there is an electrical issue related to my emergency brake light now, but I'm going to someone else to look at it because I absolutely don't trust the dealership nor appreciate the prices. More
by NancyP
Employees Worked With
Christian
