
Rodeo Ford
Goodyear, AZ
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615 Reviews of Rodeo Ford
very poor experience for service 8/10/2015 Tried to make an appt for oil change on my 2014 Edge via internet. Girl (Morgan?) took info and assured me the service dept would call to set up. A Tried to make an appt for oil change on my 2014 Edge via internet. Girl (Morgan?) took info and assured me the service dept would call to set up. After waiting 4 hrs for callback I called them. Girl (not Morgan) answering phone rang service dept and no answer. She came back on and asked me for name of service person and I explained I had no one and no name. I then complained about no callback and she rudely informed me "They're really busy". I then told her "Thank you, I will go elsewhere." Never did get the call from their service dept. WSpeece, Goodyear,AZ More
Amazing Experience I just purchased a Ford Focus from Mark Kirkley at Rodeo Ford! He was honest, professional and got me in and out in no time! They took the time to exp I just purchased a Ford Focus from Mark Kirkley at Rodeo Ford! He was honest, professional and got me in and out in no time! They took the time to explain to me how everything worked in the car and made sure I was 100% comfortable with everything before leaving. They called to follow up after the purchase and check in, which was not expected! I highly recommend Mark Kirkley and this dealership to anyone looking to purchase a vehicle. More
Internet sales Great experience at Rodeo Ford when purchasing a used Pontiac Solstice, Mark Kirkley was excellent to work with and the process was painless. We comp Great experience at Rodeo Ford when purchasing a used Pontiac Solstice, Mark Kirkley was excellent to work with and the process was painless. We completed the sale over the internet and mail fast and efficient. Thanks for a great experience More
Very fair dealer ! Had an issue w/this dealership & was contacted by the Manager Alex who rectified the situation very admirably ! I would definitely drive the miles to Had an issue w/this dealership & was contacted by the Manager Alex who rectified the situation very admirably ! I would definitely drive the miles to purchase from Rodeo Ford. More
Returning customer New truck purchase I purchased an auto from Tony when he was at another auto dealership. So when I was ready to purchase again, I decided to look him up and purchase fr I purchased an auto from Tony when he was at another auto dealership. So when I was ready to purchase again, I decided to look him up and purchase from him again as I trusted that he would not steer me wrong. Tony was knowledgeable about the product and gave me options within my price range. I got exactly what I wanted and didn't go over my budget. Very pleasant experience. All I came in contact with that day were very nice. I have since referred my boss and several of my associates to this dealership and all have purchased here as well. So kudos to Tony and this team, I would buy here again. More
excellent customer service I would highly recommend to buy a certified used car from this dealership. Very friendly and have good popcorn lol! Go see, Ty, he is awesome. If he c I would highly recommend to buy a certified used car from this dealership. Very friendly and have good popcorn lol! Go see, Ty, he is awesome. If he can help me get a car...challenging credit issues. He can help. More
Do not trust this place They resell alarms that has already been installed on a car they took on trade in They resale alarms that has already been installed on a car the They resell alarms that has already been installed on a car they took on trade in They resale alarms that has already been installed on a car they took on trade in Aldo will tell you it is 199 00 another 800 for the actual alarm to where he will not tell you that part for 199 is just for the activation of the alarm He will add gap insurance even if you do not need it and tell you the bank requires you to have it that's another $800 Then after you haggled for the price of the car he will submit paperwork for the original asking price of the car Hoping that most people will not catch this and or hoping person is desperate This place is a joke not sure about service they seem to be helpful on the phone Buyer beware you must fully look at paperwork before you sign it so you can deduct thousands of dollars they had it on It Once again they will go back to the classical well you sign the contract More
Good experience I had been looking for several months for a specific truck. I finally found it here at Rodeo Ford. It was reasonably priced and exactly what I was loo I had been looking for several months for a specific truck. I finally found it here at Rodeo Ford. It was reasonably priced and exactly what I was looking for. You will go through the typical process when buying a vehicle at any dealership. As consumers it is our responsibility to do proper research and know what we want / need. I noticed when taking delivery of the truck at the end of the evening that the drivers side window had 2 bad scratches on it. After a few phone calls on and after Thanksgiving weekend the general manager Pete said they would send me a check to cover the cost of the window replacement. I received the check within a week and had the glass replaced with Ford OEM glass. I was very satisfied with the way the issue was handled. Other than that one issue I have had no problems at all. The truck is exactly what I wanted and was looking for. 2013 F 150 STX Flame Blue color. More
sold me a lemon I go here to get a truck. Got quoted wrong mileage.now has 58,000 miles. I bought it at 54,000 miles. I Bought a five yr old truck A month later th I go here to get a truck. Got quoted wrong mileage.now has 58,000 miles. I bought it at 54,000 miles. I Bought a five yr old truck A month later the rotors and brakes and the matter clynder I's no good. So the two grand left on warranty on the truck ONLY covers motor and tranny. So they wanna fix it for 1,000 it'll cost me. I went n got it back. I will be contacting an attorney and cooperate office. It shuld have been fixed before they sell LEMONS to people. I will decide if I'm going to involuntary repo on it. And they can keep it. Our if I want to keep it and fix it myself. I Will NEVER GO BACK TO THEM. I'm a single mother and they wanna get rid of their trash to single moms because they don't care that in a Month after you buy a vehicle you have to start paying for things wrong with it. NOT GOOD BUSINESS AT ALL. More
Great Experience My family and I needed to trade out of our vw passat, due to the fact it was a lease and we we just hit 40k/40k miles with 2 years to go on the lease. My family and I needed to trade out of our vw passat, due to the fact it was a lease and we we just hit 40k/40k miles with 2 years to go on the lease. We went to Rodeo Ford to see if Ford would be an option to get out of our lease. Mike was our salesperson, he was very knowledgeable and helped us select the Focus.he and the manager Pete were easy to deal with, and we made a deal going from our lease to a purchase with our monthly payment staying around the same.they were also thorough and made sure our deal would be approved through ford before we really started to negotiate. Pete in Finance was great making sure we were protected with GAP and an extended warranty. I would definitely recommend Rodeo Ford and Mike Tillman to anyone looking for a new vehicle. More