Rodeo Ford
Goodyear, AZ
Filter Reviews by Keyword
By Type
608 Reviews of Rodeo Ford
Amazing customer service! I went in just to browse. Daniel was my sales person. He really new all the car facts, made me feel super comfortable and was not pushy at all. We had I went in just to browse. Daniel was my sales person. He really new all the car facts, made me feel super comfortable and was not pushy at all. We had been debating between brands but after our experience at Rodeo Ford, we will be coming back to get a Ford! More
Great selection Daniel was great, He took his time to show me different cars till I had the one that I like. I would buy another car from them again. Daniel was great, He took his time to show me different cars till I had the one that I like. I would buy another car from them again. More
Hassle free Ive had bad experiences with sales persons in all the dealerships I went looking these past few weeks so naturally I have to give credit where credit Ive had bad experiences with sales persons in all the dealerships I went looking these past few weeks so naturally I have to give credit where credit is due. I went into rodeo ford to look around for a bit and Daniel really helped me out with any questions I had and he was knowledgeable about all of the vehicles he showed me, he didn't try and sell me any cars I wasn't interested in so 5 stars for him would recommend rodeo ford any day. More
Terrible customer service!!!!! Service was good at first, once they get the car in forget about ever hearing from anyone. Service writers and even the manager can't seem to return a Service was good at first, once they get the car in forget about ever hearing from anyone. Service writers and even the manager can't seem to return a phn call... More
xxxxxxxx This dealership sucks and don't buy from them,listen to the reviews peoeple,they don't care about you the top manager Alexis Medina said they just sal This dealership sucks and don't buy from them,listen to the reviews peoeple,they don't care about you the top manager Alexis Medina said they just sale cars if you have any problem with the vichele talk to ford who makes it. They don't care,they back up each other. They blamed you it's your fault for why the car don't run after you only had it for two months they don't take care of you. And Alex wants to comment on your review what ever his says is xxxxxxxx.... he said he was going to file a claim for me haven't heard anything yet, this dealership sucks,SCAMERS REPORT TO BBB! More
Poor service Bought a new 2013 Ford Edge from Rodeo. Last month, the sun roof on the vehicle went out. Had purchased the extended warranty coverage and took the ve Bought a new 2013 Ford Edge from Rodeo. Last month, the sun roof on the vehicle went out. Had purchased the extended warranty coverage and took the vehicle in for repair. Instead of getting it done, they had the vehicle over a week saying Ford was giving them a hard time for approval of the repair. Once it was done, when we went to get the vehicle, we noticed a large gap on both sides of the head liner. When I pointed this out to my service adviser Mike Ryan, he said he'd take care of it. Called me the next day and when I went in, the liner was not repaired. Mike said there was nothing they could do short of getting a full headliner replacement which they were not willing to do saying it might not set right anyway. Service Manager Darren agreed. Called the dealership and sent email to complain with no return calls. Very surprised at the lack of concern. WIll have to find another Ford dealership to deal with this and other future issues. Looking for a Ford, go somewhere else. More
Terrible customer service If you have less than perfect credit or bad credit they don't help you. They don't return calls. They made me feel like a loser. And their so called m If you have less than perfect credit or bad credit they don't help you. They don't return calls. They made me feel like a loser. And their so called mr. Ed financing is crap too. More
A+ dealership experience. I was recently in the market for a Focus ST. I have purchased 2 vehicles previously from Sanderson Ford, but this recent time, my best friend referred I was recently in the market for a Focus ST. I have purchased 2 vehicles previously from Sanderson Ford, but this recent time, my best friend referred me to Rodeo Ford, specifically David Garcia, one of the Sales Managers. I decided to run to the dealership and speak with David. First of all, upon arriving at the dealership, I was promptly greeted by a salesman, Scott Griffith. Not in the typical way you expect from a typical dealer, but in a very professional, personable, and courteous manner. He found David for me, and David assured me Scott would be able to help me out, and we will talk numbers when the time comes. Scott was nothing short of amazingly courteous, prompt, and attentive. He appraised my trade in, and he showed me the car I was interested in, a black on black Focus ST. I drove the car with him, and he was very knowledgeable about the car, but once he realized I knew what I was buying and what options I wanted, he didn’t try to tell me about stuff that didn’t matter or that I already knew about. He was genuinely a good guy you can talk cars with, and didn’t make me feel pressured at any time. After the test drive, we went back to speak with David, and between him and his General Manager Alex Medina, the excellent experience at Rodeo Ford continued. They gave me a more than fair price on my trade and an amazing deal on the new ride. There was no sales tactics to get me into something I didn’t want and there was no annoying back and forth fighting over $2 in a payment. They put their best foot forward, and I can not express enough how refreshing it was to deal with a car dealership in this manner. They have the model on how every dealership should conduct themselves, both over the phone, and in person. Unfortunately, I did not end up buying the car they had on the lot due to the fact it did not have all the options I wanted, and it was a 2015 model. David and Scott informed me they could get me a different color with the options I wanted, but they knew I was partial to black and did not push the issue, and were very understanding. I implore and urge anyone that is in the market for any Ford, please go see these guys. They will not mistreat you and you will have a fresh new take on how great it can be to deal with a dealership. I may not have bought my car from them, and I would have if it had the right options, but I will drive 20 miles out of my way to buy parts from them and get my vehicle serviced there, that is how great they are. Go there, you will not regret it. More
Great experience I had a very great experience at rodeo Ford I love my sales person Conny Rivera she didn't awesome job got me in and out as soon as possible I will re I had a very great experience at rodeo Ford I love my sales person Conny Rivera she didn't awesome job got me in and out as soon as possible I will recommend this dealership to friends and family and I love my new car. More
Thank you to Rodeo Ford! I went to Rodeo Ford and met Salesman Cameron Snyder, he was very helpful and took the time to understand my situation; he was not pushy like other sa I went to Rodeo Ford and met Salesman Cameron Snyder, he was very helpful and took the time to understand my situation; he was not pushy like other salesman i have ran into at other dealerships. I was able to purchase the vehicle i wanted and I got a great deal on it! Thank you Rodeo Ford and Cameron Snyder for helping me! More