Rockland Nissan

I walked into the dealership not feeling confident that I would find a car that would not only fit my style but most important my budget! I was welcomed by an extremely friendly staff that made me feel in would find a car that would not only fit my style but most important my budget! I was welcomed by an extremely friendly staff that made me feel instantly comfortable, not swarmed with what you would call typical "car salesman". After being offered something to drink, I was introduced to a gentleman named Daniel Negron, he is the finance director there. I explained to him my concerns, and after he walked me through the lot showing me several great cars that would work for me. All I can say is that within an hour, I found a great car(sentra) low miles, great condition & the best part is it was in my budget! I am so happy that I took a chance and trusted Dan & everything worked out just like he assured me. At the end I was told "thats Dan the Man" and now I can honestly say, no I know why they call him that. He was easy going, knowledgeable, down to earth & most important he offered a very personalized service that I did not think was offered at a dealership. I would HIGHLY recommend going to Nissan in Rockland before going anywhere else. I know I will be going back when I need a newer model!!! Thanks Dan! More

This dealer was unreal in relation to the others ive been to. They were all friendly and courteous and made a great deal with me. They have such a large inventory of cars you could go on for days deciding al to. They were all friendly and courteous and made a great deal with me. They have such a large inventory of cars you could go on for days deciding all the packages. There was never any doubt in my mind the whole day i wouldnt walk out with a new car and a smile on my face. I will recommend them to anyone looking for a new car. More

The dealership was very accommodating. I had very specific needs in terms of what I wanted, and how much I wanted to pay. They were really good at pricing out what I really wanted and showing me how specific needs in terms of what I wanted, and how much I wanted to pay. They were really good at pricing out what I really wanted and showing me how much it would really cost. There was no bull, no empty promises. Just a lot of straight up talk. I really appreciated that. They are good people. More

Almost every associate was cursing even management we were sitting for 30 min before help .even after the point of us sitting associate keep on cursing I will never recommend this dealer to anyone were sitting for 30 min before help .even after the point of us sitting associate keep on cursing I will never recommend this dealer to anyone More

Price OK, car not ready for pick up as promised, had to wait 2.5 hours while they prepped it. Paperwork for plates and insurance lst, payments from finance never received, called to rectify and they blew m wait 2.5 hours while they prepped it. Paperwork for plates and insurance lst, payments from finance never received, called to rectify and they blew me off. More

Deceptive, discourteous and disrespectful and that is being kind. I went in to buy a new Frontier after agreeing on price with Rajeesh the Sales Manager and tentatively on a trade in. I was to show up th being kind. I went in to buy a new Frontier after agreeing on price with Rajeesh the Sales Manager and tentatively on a trade in. I was to show up the next evening to meet with Adamo and Rajeesh to settle on the trade in price and finalize the deal. When I showed up the next evening neither one could be found. The Sales Manager that was present, Jim Hughes, said he knew nothing about the deal and wanted to begin a new negotiation. I realized right then that this was nothing but a scam and this was the intent from the beginning. After all in this day and age you get the guy on his cell phone and get all the info you need to honor the deal. I kick myself because while I was standing in the Showroom waiting to get attended to, a customer came storming out from apparently a similar negative experience, walked right up to me when he realized that I was a customer and said "watch out your gonna get screwed". I should have walked out right then and there. Long story short, the new deal was $3,000 higher than the price I agreed on with Rajeesh and the incentive was reduced. Anyone who is considering doing a deal with these people should think long and hard about going elsewhere and avoid a very bad experience. I did not purchase the vehicle and will never return. More

Sleazy operation. High pressure sales tacticss-- "what do I have to do to get you inthe car tonight", "this deal I'm offering is only good for 24 hours". I came to an agreement with a salesman on a "what do I have to do to get you inthe car tonight", "this deal I'm offering is only good for 24 hours". I came to an agreement with a salesman on a lease. I returned 3 days later to sign the papers and take the car and when I got there the "manager" would not honor the deal we came to (higher monthly payment, higher down payment, etc). During those three days, I spoke with the salesman twice and both times he assured me there would be "no problem" when I returned. Of course I just walked out, but it was a huge waste of my time. More

As of right now, i regretfully cannot recommend Rockland Nissan. Had a pretty bad experience having to do with my trade-in. I was told I would be given the full 18,500 of my trade-in and when I went in to Nissan. Had a pretty bad experience having to do with my trade-in. I was told I would be given the full 18,500 of my trade-in and when I went in to pick up my car found out they were only giving me 14,500. They eventually met me in the middle at 16,500 but this was still disappointing after being told something else. The car they sold me also had dangerously bald tires. Since then they've worked to make me a happier customer somewhat and if that continues in the future I will edit my review. More

My best experience buying a car so far. Took my needs and wants into account when searching for my vehicle... absolutely perfect. Rockland Nissan earned a customer for life. I will recommend to all my friend wants into account when searching for my vehicle... absolutely perfect. Rockland Nissan earned a customer for life. I will recommend to all my friends More

We brought our car in for a repair. They charged us more than $700 but when we got the car back, they hadnt fixed the problem. So we brought it back. They claimed that they couldnt find any problem and try than $700 but when we got the car back, they hadnt fixed the problem. So we brought it back. They claimed that they couldnt find any problem and try to brush us off. Since we paid a lot for a service they didnt do, we asked that they keep the car for test drive until they figured it out. Days turned into a week with no phone call and every time we called them we were told, "oh he left for the day" or "shes busy right now. Can she call you back?" each day passed with no returned call. When we called repeatedly and insisted on speaking to someone, it was the same story of how they couldnt find a problem. But each time we drove the car, the trouble was obvious. This went on for weeks until we just brought the car to someone else who fixed it in two days with no issues. As far as we're concerned they owe us our money back. They ripped us off and ignored us. They exhibited the worst diplay of professionalism i've seen in a long time. These people are theives and liars. Dont waste your time with them and dont let their service department steal your money like they did with us. More