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Rock Hill Ford
Rock Hill, SC
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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55 Reviews of Rock Hill Ford
December 31, 2022
The receptionist, awesome! Kali out Sales associate too cute and a working miracle. James, professional and courteous to a fault and the others who greeted us very welcoming Kali out Sales associate too cute and a working miracle. James, professional and courteous to a fault and the others who greeted us very welcoming More
by ssgamble4
Employees Worked With
Kali and The Receptionist?? Michelle and James, Ben Stapleton
December 27, 2022
We had a wonderful experience with our sales professional Doug…It was very busy… but he still took very good care of us and made us feel special!! Everyone there was very friendly and made our car buying ad Doug…It was very busy… but he still took very good care of us and made us feel special!! Everyone there was very friendly and made our car buying adventure a GREAT one… More
by teresamc
Employees Worked With
Doug Hinson, James Salm
December 23, 2022
My sale person was Jennifer, she was great. Very helpful with the whole sales process. If I or others need a car I will have them see Jennifer. Ray Cottrell Very helpful with the whole sales process. If I or others need a car I will have them see Jennifer. Ray Cottrell More
by rcottrell
Employees Worked With
Jennifer
December 22, 2022
Aletha is a top notch sales person. My experience buying a car from her was great. She was able to get the best interest rate & payment within my budget. I highly recommend Aletha an My experience buying a car from her was great. She was able to get the best interest rate & payment within my budget. I highly recommend Aletha and Rock Hill Ford. More
by Annette
Employees Worked With
Aletha
December 15, 2022
Great team to work with, everything was straight forward and honest. I was able to get a quote sent over easily and with a little additional information they were able to give me an accurate estimate on my and honest. I was able to get a quote sent over easily and with a little additional information they were able to give me an accurate estimate on my trade in value. All in all it was a great experience with no surprises. I can not tell you how refreshing it was to purchase a vehicle without any hassle. If you need a ford I highly recommend Rock Hill! More
by beebster022
Employees Worked With
Aletha
December 07, 2022
Aletha is a great salesperson. The transaction was seamless. The buying experience at Rock Hill Ford was by far the best I've had in a while. I highly recommend. The transaction was seamless. The buying experience at Rock Hill Ford was by far the best I've had in a while. I highly recommend. More
by Joseph faro
Employees Worked With
Aletha, Ben Stapleton
November 26, 2022
Bought my first car this week. Doug made my car buying experience fun and easygoing! Great dealership to purchase a car from. So excited about my brand new ford! Doug made my car buying experience fun and easygoing! Great dealership to purchase a car from. So excited about my brand new ford! More
by Bekah sapp
Employees Worked With
Doug Hinson
May 03, 2022
I wish I could give this dealership a great review, but after the expense to my credit, bank account, and hopes of purchasing a vehicle at a listed price, it is not meant to be. Please read on. The sale after the expense to my credit, bank account, and hopes of purchasing a vehicle at a listed price, it is not meant to be. Please read on. The sales team member and service staff who assisted me were very responsive in my interest in a 2006 Ford Explorer they had for sale. It was listed at $6,348 and I originally inquired about the vehicle a full 7 days before posting this review. I live over 3 hours away, but was willing to travel and make arrangements for transport. I was told the vehicle could not be driven as it was undergoing repairs, but once repairs were complete, I could test drive and make the purchase. I called the dealership twice a day inquiring about the status of the repairs, ready to jump in my car and go purchase this vehicle for my daughter as they said there was so much interest in it. The sales person and service staff were great about providing me updates and keeping me informed. I spent $200 having a third party come out to look at the vehicle and assure me that it would be a good and safe purchase for my child. I took a hard check on my credit to be pre-approved for the financing needed to make the purchase. I was ready. And then I got the call. The repairs are done. But due to the repairs, which have been the same repairs that have been ongoing for the last week, THE PRICE IS NOW $5,000 MORE! To say I am disappointed is an understatement. The dealership knew what repairs were needed and how much they would cost as all of the work was done in-house. The repairs never changed over the entire week I called and I was never once told that the price would increase due to them. Add to that the fact that I took a hit to my excellent credit and spent, what to me, is quite a bit of money on an inspection AND their own website still lists the price at $6,348, I am beyond frustrated and angry. While the sales person and their manager were respectful and seemed understanding of my frustration, it simply cannot make up for the fact that my experience with this dealership is beyond egregious. It takes nothing to be honest up front, folks. Unfortunately, I cannot say you will get an honest deal or experience from Rock Hill Ford. Beware. More
by TRM
Employees Worked With
Sales, Service, Sales Manager
