Rochester Hills Chrysler Jeep Dodge

Routine service Service staff was great. My car was taken promptly and was taken care of in a reasonable amount of time. I was offered a loaner. My car was washed wh Service staff was great. My car was taken promptly and was taken care of in a reasonable amount of time. I was offered a loaner. My car was washed when I picked it up. More

Jeep Cherokee Rick was a great salesperson. Excellent service. He was very responsive made the process very efficient. He was very prepared and found me the exact c Rick was a great salesperson. Excellent service. He was very responsive made the process very efficient. He was very prepared and found me the exact car I was looking for. Rick is an outstanding sales person. More

Unsatisfied My Jeep Liberty had been in service for 3 days just to have Brake pads and rotor replaced. This repair should have taken at least 1hr 1/2 to 2hrs. Fu My Jeep Liberty had been in service for 3 days just to have Brake pads and rotor replaced. This repair should have taken at least 1hr 1/2 to 2hrs. Furthermore I will not recommend anyone to have their vehicle serviced at this location. . More

To good to be true Everyone was so professional and spot on with call backs and keeping me informed on my truck being towed in on a morning it did not start. They sent Everyone was so professional and spot on with call backs and keeping me informed on my truck being towed in on a morning it did not start. They sent a shuttle to pick me up and take me to the dealership to receive a free loaner for 2 days until my truck was ready for pick up!!! When I returned the loaner I was in and out in a matter of minutes... it was a 100% perfect score for me !!! I thanked everyone there for doing a great job and making my bad day a good day !!! Great job by all the staff .. THANK YOU !!! More

service Got car in but they found no issues. Once the car battery was jumped They did give me a loaner for the weekend so I could get to appointments Got car in but they found no issues. Once the car battery was jumped They did give me a loaner for the weekend so I could get to appointments More

Professional and knowledgeable I had an unusual problem with my Jeep. The service person was aware and took care of the problem quickly and completely. Repair was done correctly the I had an unusual problem with my Jeep. The service person was aware and took care of the problem quickly and completely. Repair was done correctly the first time. More

Pretty Smooth Process Nobody likes going to the dealership and jumping through all of the hoops. But they made the process as smooth as possible. I’ll definitely return to Nobody likes going to the dealership and jumping through all of the hoops. But they made the process as smooth as possible. I’ll definitely return to this dealership. More

Great experience...professionalism all the way Left with the best truck in the same day...all the staff work is based on nothing but professionalism...I recommend to everyone to buy a vehicle from Left with the best truck in the same day...all the staff work is based on nothing but professionalism...I recommend to everyone to buy a vehicle from this dealership More

Good service Every thing was good except the welcoming during receiving the car by the engineer who was below the expectations and lacks very simple thing (smiling Every thing was good except the welcoming during receiving the car by the engineer who was below the expectations and lacks very simple thing (smiling face)😊 More

Long wait I had a 9:15 appointment. The dealer service department was very busy. It took 25 minutes to drop off the car, made me late for work. They were so bac I had a 9:15 appointment. The dealer service department was very busy. It took 25 minutes to drop off the car, made me late for work. They were so backed up they did not even look at the car until later the next day. They do not have a hose for a 2016 Jeep so they kept the car for the weekend. Don't schedule so many cars you can't even look at it for two days. Very poor service. More