Roberts Motors

No pressure in the sales department, excellent service. Very satisfied with my treatment there. I wold recommend giving Roberts Ford a chance with your new or used car needs. Very satisfied with my treatment there. I wold recommend giving Roberts Ford a chance with your new or used car needs. More

Mike in service is absolutely the best! He's always very helpful and so nice. Ryan in sales is the best salesperson I've ever delt with. He's always very helpful and so nice. Ryan in sales is the best salesperson I've ever delt with. More

Was easy to work with and they kept me informed on how the service went. the service went. More

They were friendly, fast and accommodating. This service was for recalls. We are satisfied customers This service was for recalls. We are satisfied customers More

Thanks, Roberts Motors, Jacob, and John for helping me with the purchase of my new F-150! You guys were great to work with! Your communication throughout the order and delivery process was very much appre with the purchase of my new F-150! You guys were great to work with! Your communication throughout the order and delivery process was very much appreciated! The buying process at the dealership was also quick and easy! Thank you again for your service! More

We have done business with Roberts Ford for 30 years or more! They always make it right! Best service from sales to service! Love my new 2022 Ford Explorer! Keep you good work! 😃 more! They always make it right! Best service from sales to service! Love my new 2022 Ford Explorer! Keep you good work! 😃 More

My new F-150 PowerBoost had less than 1,300 odometer miles when I experienced a Road Hazard Flat on US 63 South of Kirksville, MO. I changed the flat and returned to Alton, IL and immediately scheduled miles when I experienced a Road Hazard Flat on US 63 South of Kirksville, MO. I changed the flat and returned to Alton, IL and immediately scheduled an appointment to get the flat tire failure evaluated. I dropped the tire off on a Friday evening and picked my truck up the next morning. Roberts filed a Road Hazard Claim with NitroFill so I had zero cost for this repair. They mounted the repaired and rebalanced tire and placed my spare back in its storage spot. Good job! More

Excellent service. Always friendly and fast. Purchased my car from Roberts Ford and won't take it anywhere else to be serviced. Always friendly and fast. Purchased my car from Roberts Ford and won't take it anywhere else to be serviced. More

John, from your assurance of a build 5 weeks ago to the call from Ryan and the scheduling of delivery, everything went excellent. It couldn't have been any better. That is speaking from the experience of call from Ryan and the scheduling of delivery, everything went excellent. It couldn't have been any better. That is speaking from the experience of 20+ new deliveries for family & business from Roberts & Wood River over 26 years. Ryan and Curtis made sure I got all the discounts and rebates I was entitled to on an ordered unit. There were hiccups in recent years in service/sales that drove 2 sales elsewhere but those personal are now gone and things are back to customer orientation under difficult inventory circumstances. Service, mostly Shannon, made sure my trade-in was in top condition before hand and Ryan got my new truck in beautiful condition before I arrived. We've always counted on your service department and that has resulted in several new sales over the years. Sad part was the accessory that Ford had to delete and the minuscule price reduction for that. A sign of the times I guess. Thanks to you, Ryan, Curtis, Tony, Shannon & Mike for making this a low stress successful vehicle trade. I don't do social media so couldn't reply that way. Let me know if you need me to shorten this. More

The purchasing and trade in decisions were ours alone with no pressure from the Robert’s team. In this time of component shortages they guided to local sourced accessories; such as, Linex spray in bed li with no pressure from the Robert’s team. In this time of component shortages they guided to local sourced accessories; such as, Linex spray in bed liner. Our salesman, Ryan Bennett, did an expert job introducing us to the Sync 4 features and setup options. Overall we had a very pleasant purchasing experience. More