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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

October 13, 2022

Had to make appointment for oil change due to low staffing. No problems great service got right on it and done. More

by James cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name but guy inside was on it
October 12, 2022

A true family business. Shannon guided us w knowing what was needed and the best choice for rewards or rebate. Totally trust this service department …..they have always take More

by Jdclsnow@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
October 12, 2022

I was very pleased with the service work that was done. I was contacted when my truck was finished and the advisor told me what had been done More

by gljawilson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
September 17, 2022

Never a problem with Roberts service. Very professional at every level. And I always wait for my vehicles. More

by jt88army
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
September 08, 2022

I am appreciative of my sales person Zach S. - the dealership dad; who was very kind and attentive both in the sale but also the follow up reminders. I have had great customer service In the ser More

by burnettd59@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember each employee- all of them have been top notch
September 04, 2022

This is he 3rd vehicle I've purchased from Roberts Ford and I travel 50 miles one way for them to service my vehicle. I've always been confident in their service. I recently had my the oil changed on y More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - service writer
August 31, 2022

My wife and I have purchased 6 new vehicles at Roberts Motors, the latest a week ago, a 2022 Ford F150 Raptor. We could not be happier with our purchases or the dealership as a whole. They truly treat y More

by Riz105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roberts, Brent Cleveland, Zach Schnare
August 05, 2022

I went in for an oil change and waited at the dealer. I was surpried to find no hand sanitizer in the waiting room and no sanitizing sheets to wipe surfaces on the chairs or tables. Also, when the work More

by sara.dillender
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 28, 2022

I would actually rate this 4 1/2 stars and the only reason I take a half star away is because of the price. I understand that the cost of everything has went up but xxxx is it expensive to get Quality More

by kyle O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike what is my service intake manager
July 22, 2022

I took my car in for regular service. I knew I needed new tires. I discussed with the service man which tires I should buy. I purchased 4 tires AND qualified for a $70 rebate! It took More

by Md9
Recommend Dealer
Yes
Employees Worked With
Don't remember
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