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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

March 15, 2023

Service department always takes great care of my vehicle. from sales to service, they have it covered. More

by mlhorn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
March 14, 2023

Smooth and easy! I like that is was simple, quick, and no hidden fees! Every was transparent. More

by A day at a time
Recommend Dealer
Yes
Employees Worked With
Jakob
February 25, 2023

Great service department; terrific sales group; excellent ownership with important involvement with the community and modern/well maintained facilities . Great dealership image for Ford as a brand. More

by Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kloempken
Feb 25, 2023 -

Doc responded

Complete

February 22, 2023

Professional team work sets customer care an important priority. Over all very pleased with this dealership. Family sines proves itself best at seeking to be the best in its industry More

by Johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who received e for checking car in professional and well informed about yserice needs. Clerk and cashier very complete about my Ford rewards program
February 22, 2023

Jakob was awesome to work with! He went above and beyond to ensure an amazing experience. Jakob and Roberts has truly exceeded our expectations! More

by hmm8503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob McElroy
February 19, 2023

I had a great experience working with Jakob M. at Roberts Motors. Jakob was very knowledgeable and able to address all questions/concerns. I would highly recommend Roberts Motors. More

by e.wilkinson1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob McElroy
January 23, 2023

Just purchased our new 2022 Bronco from Roberts. The team was fantastic to work with and Tim did a great job to make the purchasing experience simple and quick. I would recommend you give them the o More

by Don
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Lane
January 15, 2023

I had the best experience buying my new Jeep from Juan at Roberts! He knew what I was looking for and made sure I got it! Very kind and easy to work with! More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
January 14, 2023

My first oil, filter, Lube and inspection of 2022 F-150. Staff were courteous and efficient. Appreciate bottled water and coffee in the waiting area. More

by jasperfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
January 13, 2023

I had a recall on my 2019 escape. I made an appointment at 10:00 am and it was completed by 10:45 am. Every Roberts people were very nice and helped me from start to finish. I would r More

by jon62010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unkn
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