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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

September 20, 2019

Above and beyond customer service The staff and even the owner of the dealership is available to help with any issue, and are very personable to work with. I really appreciate the abov More

by friend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Shannon, Bret
September 18, 2019

Check engine light on Took care off the engine light and previously told me I had to make an appointment for a couple of recalls the took care of the recalls also More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
September 18, 2019

35,000 miles Maintenance I’ve been a satisfied customer over 35 years. It was time for maintenance service. . I was in and out as Promised! One of the perks I appreciate is More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Rushing
September 12, 2019

reliable service I have used Roberts for several years for several cars and trucks that I have owned> I can depend on them having my best interest in mind when service More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa
September 09, 2019

Great Experience I found the pickup that I was looking for in their inventory. This was my first experience with this dealership and I drove 70 miles to buy this truck More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa and Kevin
August 21, 2019

Routine Maintenance Performed Routine Maintenance was performed without any issues. Have been using Robert's for many years and will continue to do so. May only complaint is the pr More

by kvandiver5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
August 21, 2019

Always Excellent Service After purchasing 5 vehicles from Roberts I wouldn’t go anywhere else, great staff and always willing to handle my concerns. Jim Holman My salesmen and More

by Mikecrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holman, Mike Jacober
August 18, 2019

Sons new Mustang ....Had to go to Roberts , its in our blood Super service and not overwhelming . Chris Pfeiffer was the sales person we dealt with and he was great. No games .....just facts . Anna Henschen in c More

by Barry Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pfeiffer , Anna Henschen
August 16, 2019

Replacing tire I was told on a Thursday afternoon while picking up my ford fusion the I needed a new tire. We made the appt for that next Monday @ 8:00. I was going More

by Vick
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa
August 14, 2019

Love Roberts Ford! Great customer service in all departments! From sales to service dept. Will never go to another dealership! Roberts always takes great care of me and More

by ashleywheeler1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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