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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

October 29, 2019

My 4th here. Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choic More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
October 24, 2019

FAST oil change and tire rotation My service appointment was at 8 am. I got there at 7:45, they took my car straight back to service, changed the oil, did a tire rotation and took it t More

by KawiGirl680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall any specific names at this time, but everyone that worked on October 18,2019 was extremely friendly.
October 22, 2019

bad experience i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
October 21, 2019

Excellent service over the last 7 cars I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and kno More

by Shaun H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holman
October 20, 2019

Great buying experience and great service department From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service More

by Bigdawgbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holman
October 13, 2019

Best Car Dealership around! My wife and I have purchased 5 new vehicles at Roberts Motors, the latest a week ago, a 2020 Ford Explorer ST. We could not be happier with our purch More

by Riz105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Sam Roberts, John Roberts, Brent Cleveland, Kelsey Murphy, Jim Holman
October 08, 2019

60,000 mile inspection, The service was done in a timely manner to my satisfaction. This included an oil change and tire rotation.The service folks were friendly and helpful More

by stringpicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 08, 2019

I had to get a flat tire fixed as quickly as possible. and their service manager bent over backwards trying to get it done. Kudos to him for understanding! More

by Bromie
Recommend Dealer
Yes
Employees Worked With
John
October 06, 2019

Very good I had tires installed on three cars. The service was wonderful. The people helpful and courteous. Thanks guys and gal. You will see me again. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Theresa, the cashier
October 02, 2019

Check engine light. Vehicle to Ford dealer for check engine light. Diagnosis: Large rock had injured evap. line/assy. Repair: Projected repair included removing fuel More

by Racer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
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