Roberts Motors
Alton, IL
Filter Reviews by Keyword
By Type
336 Reviews of Roberts Motors
Great customer service I just recently took my new vehicle in for service and was very pleased with the customer service that I received. Very friendly and helpful staff I just recently took my new vehicle in for service and was very pleased with the customer service that I received. Very friendly and helpful staff More
Wonderful buying experience Alan was extremely knowledgeable, incredibly helpful, attentive, friendly and great sense of humor. He listened to what I needed and guided me to a ca Alan was extremely knowledgeable, incredibly helpful, attentive, friendly and great sense of humor. He listened to what I needed and guided me to a car, that I absolutely love, that fits my needs perfectly. He took the time to explain everything and answer all my questions. Kelsey, the sales manager, explained all the pricing options and worked easily with me and my budget to make the deal happen.Tony, the business manager, thoroughly explained all of my options for the extended service contract, very knowledgeable, patient and there was zero pressure to purchase the additional coverage. Everyone involved was professional, very friendly, helpful and made the whole buying experience a pleasure. I wouldn't hesitate to recommend Alan and the entire dealership to anyone looking for a vehicle. More
professional and easy Chris was very professional and no hassle. The entire dealership was courteous and very welcoming. It was worth the 5 hour drive to get here Chris was very professional and no hassle. The entire dealership was courteous and very welcoming. It was worth the 5 hour drive to get here More
Awesome deals Great staff, great deals. We have bought multiple cars and will continue to do so. The service/parts departments are knowledgeable and friendly and qu Great staff, great deals. We have bought multiple cars and will continue to do so. The service/parts departments are knowledgeable and friendly and quick to get you what you need. Five stars across the board. More
Excellent service Hae been dealing with Roberts Motors for many,many years. Have always been treated fairly. Employees are always friendly and very helpful. Would re Hae been dealing with Roberts Motors for many,many years. Have always been treated fairly. Employees are always friendly and very helpful. Would recommend them to anyone. More
Road Hazard Came in with a tire that kept losing air every 3 or 4 days. Service dept. got us right in. They found a small nail in the tire and we were on our way Came in with a tire that kept losing air every 3 or 4 days. Service dept. got us right in. They found a small nail in the tire and we were on our way in a little over an hour. Everyone was professional and courteous. More
Super helpful Thankful for Tomas and the rest of the staff at Roberts for helping me purchase my first vehicle. They were available anytime I needed them. Thankful for Tomas and the rest of the staff at Roberts for helping me purchase my first vehicle. They were available anytime I needed them. More
Wife felt comfortable I wasn't able to take our explorer in for service, so my wife took it in and was very pleased with the service and excellent attention she was given a I wasn't able to take our explorer in for service, so my wife took it in and was very pleased with the service and excellent attention she was given and explaing what they did to her car. More
Purchasing New Car Salesman was very honest with my wife and me. was very helpful in finding the Ford Escape that we wanted with certain options. Helped us to get our Salesman was very honest with my wife and me. was very helpful in finding the Ford Escape that we wanted with certain options. Helped us to get our i phones working with the car. Salesman Marcus Watson was very thoughtful and a joy to have as our salesman. More
Best Experience Marcus, our salesperson was very knowledgeable and no pressure. Appreciated their selection and got a great deal. Allowed us enough time to make a d Marcus, our salesperson was very knowledgeable and no pressure. Appreciated their selection and got a great deal. Allowed us enough time to make a decision. We will be back. More