Roberts Motors
Alton, IL
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336 Reviews of Roberts Motors
Friendly, courteous, & when I ask a question, explanations are patiently given to me. Also when I needed help with Ford Pass app, Anna was called to get the app working for me- which was very hel explanations are patiently given to me. Also when I needed help with Ford Pass app, Anna was called to get the app working for me- which was very helpful. More
Professional service at a reasonable price Roberts service department always treats us well. They listen to your concerns and keep you informed during the process. There are no surprises and th Roberts service department always treats us well. They listen to your concerns and keep you informed during the process. There are no surprises and they don't push you into unneeded repairs. Even when they do point out maintenance items you should complete, they leave the decision in your hands. More
My daughters car had a damaged tire and they treated her so kindly and let me pay over the phone which was very convenient. I always have a wonderful experience at this dealership. so kindly and let me pay over the phone which was very convenient. I always have a wonderful experience at this dealership. More
Excellent and timely service The team at Roberts took care of our Explorer's recall issue and diagnosed a check engine light. They also gave us a very competitive quote on new tir The team at Roberts took care of our Explorer's recall issue and diagnosed a check engine light. They also gave us a very competitive quote on new tires, so had that done at the same time. Rachel in the service department was a pleasure to work with. More
Always excellent service I always take my cars to Roberts for service, and have done so for almost 25 years. The are professional and efficient. I highly recommend them. I always take my cars to Roberts for service, and have done so for almost 25 years. The are professional and efficient. I highly recommend them. More
Tomas at Roberts Ford was great to work with. He was very knowledgeable and helpful through the whole experience! I would definitely recommend working with Roberts Ford! knowledgeable and helpful through the whole experience! I would definitely recommend working with Roberts Ford! More
My husband brought his truck in for its 1st oil change, when we got truck home the guard underneath was barely hanging on. When he took it back to ford to let them know they acted like it was his fault and when we got truck home the guard underneath was barely hanging on. When he took it back to ford to let them know they acted like it was his fault and took no responsibility what so ever! Very disappointing! More
Very Informative Anna, Paul & Tony were all great. They gave me all the information up front on the car, the cost, and the financing. I appreciate them all! Anna, Paul & Tony were all great. They gave me all the information up front on the car, the cost, and the financing. I appreciate them all! More
I've just purchased my second vehicle from Roberts Ford and I am extremely satisfied with the experience and knowledge the staff have! The compassion is incomparable as they do their best to relate to your and I am extremely satisfied with the experience and knowledge the staff have! The compassion is incomparable as they do their best to relate to your personal experiences and endeavors and make their customers really feel like they matter! Thank you Roberts Ford!!! More