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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

December 24, 2019

Friendly, courteous, & when I ask a question, explanations are patiently given to me. Also when I needed help with Ford Pass app, Anna was called to get the app working for me- which was very hel More

by Blondie41
Recommend Dealer
Yes
Employees Worked With
Rachel made appointment, Shannon was there when I checked in, Anna helped with Ford Pass app.
December 17, 2019

Professional service at a reasonable price Roberts service department always treats us well. They listen to your concerns and keep you informed during the process. There are no surprises and th More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
December 12, 2019

My daughters car had a damaged tire and they treated her so kindly and let me pay over the phone which was very convenient. I always have a wonderful experience at this dealership. More

by mbeuttel
Recommend Dealer
Yes
Employees Worked With
Service department
December 09, 2019

Excellent and timely service The team at Roberts took care of our Explorer's recall issue and diagnosed a check engine light. They also gave us a very competitive quote on new tir More

by scodemach1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
December 08, 2019

Always excellent service I always take my cars to Roberts for service, and have done so for almost 25 years. The are professional and efficient. I highly recommend them. More

by justJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa in Service
December 05, 2019

Tomas at Roberts Ford was great to work with. He was very knowledgeable and helpful through the whole experience! I would definitely recommend working with Roberts Ford! More

by Meganelise19
Recommend Dealer
Yes
Employees Worked With
Tomas
December 02, 2019

My husband brought his truck in for its 1st oil change, when we got truck home the guard underneath was barely hanging on. When he took it back to ford to let them know they acted like it was his fault and More

by JamieRay19
Recommend Dealer
No
Employees Worked With
Unknown
December 02, 2019

Very Informative Anna, Paul & Tony were all great. They gave me all the information up front on the car, the cost, and the financing. I appreciate them all! More

by cwileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna, Paul, & Tony
December 01, 2019

I've just purchased my second vehicle from Roberts Ford and I am extremely satisfied with the experience and knowledge the staff have! The compassion is incomparable as they do their best to relate to your More

by tholly87
Recommend Dealer
Yes
Employees Worked With
Paul Haul, Tony
November 28, 2019

On a whim I pulled in to get my oil changed & tires rotated. I was lucky and got right in. Less than an hour back out. Thank you More

by Mdossett2013
Recommend Dealer
Yes
Employees Worked With
Service dept
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