Roberts Motors

The professionalism, compassion, and going out of their way to assist says it all to me. What I liked the most was letting me decide and not pushing me to make a decision. way to assist says it all to me. What I liked the most was letting me decide and not pushing me to make a decision. More

I think everyone that I worked with did there best to make me feel comfortable with the deal we worked out. I think Jim and the sales manager did an excellent job make me feel comfortable with the deal we worked out. I think Jim and the sales manager did an excellent job More

Service is good people are very nice I like my truck very much. Wood like for the service people too set the milage back after oil change me and this modern tecnolage is not very good.Thanks.🤧&#12807 much. Wood like for the service people too set the milage back after oil change me and this modern tecnolage is not very good.Thanks.🤧👍 More

We leased a new 2020 Ford Explorer today, Marcus Watson was the best salesman! He listened to our wants and needs and worked his magic, finding us the perfect vehicle a few hundred miles away and having i was the best salesman! He listened to our wants and needs and worked his magic, finding us the perfect vehicle a few hundred miles away and having it shipped within 24 hours! All of the guys/gals were very nice and helpful! More

Prompt Service I made an appointment to have recall work performed. I was promptly checked in at my appointment time. I waited for the work to be done and was out I made an appointment to have recall work performed. I was promptly checked in at my appointment time. I waited for the work to be done and was out in an hour. More

Advisors are friendly but they never inform me when service is needed such as fuel injector cleaning Other dealers have recommended service intervals are due service is needed such as fuel injector cleaning Other dealers have recommended service intervals are due More

Great Service/People I have nothing but the best to say about Roberts Ford in Alton IL. They have the best service and team around, I wouldn't take my car anywhere else fo I have nothing but the best to say about Roberts Ford in Alton IL. They have the best service and team around, I wouldn't take my car anywhere else for service. They make the customer feel like they are number 1. Highly Recommend!!!! More

Great Service Great service only a 40 minute wait! All employees were very friendly and ready to assist. Nice waiting room while you wait for your service. Great service only a 40 minute wait! All employees were very friendly and ready to assist. Nice waiting room while you wait for your service. More

pleasurable From start to finish very enjoyable experience. This is my fourth vehicle I have purchased from Roberts and for a reason....They treat you right. From start to finish very enjoyable experience. This is my fourth vehicle I have purchased from Roberts and for a reason....They treat you right. More

When I took my Escape in due to an alert of low coolant, they checked it out and let me know after a short wait, that it would take several hours. I was given a ride home and when it was discovered that it they checked it out and let me know after a short wait, that it would take several hours. I was given a ride home and when it was discovered that it would have to have a major repair the staff arranged for Enterprise for a rental. Then when a vehicle from the dealer was available, a switch was made. While repairs were being made, they also kept me in the loop as to when I would get it back.I have always received excellent service from Roberts Motors. More