Roberts Motors

Prompt Service I made an appointment to have recall work performed. I was promptly checked in at my appointment time. I waited for the work to be done and was out I made an appointment to have recall work performed. I was promptly checked in at my appointment time. I waited for the work to be done and was out in an hour. More

Advisors are friendly but they never inform me when service is needed such as fuel injector cleaning Other dealers have recommended service intervals are due service is needed such as fuel injector cleaning Other dealers have recommended service intervals are due More

Great Service/People I have nothing but the best to say about Roberts Ford in Alton IL. They have the best service and team around, I wouldn't take my car anywhere else fo I have nothing but the best to say about Roberts Ford in Alton IL. They have the best service and team around, I wouldn't take my car anywhere else for service. They make the customer feel like they are number 1. Highly Recommend!!!! More

Great Service Great service only a 40 minute wait! All employees were very friendly and ready to assist. Nice waiting room while you wait for your service. Great service only a 40 minute wait! All employees were very friendly and ready to assist. Nice waiting room while you wait for your service. More

pleasurable From start to finish very enjoyable experience. This is my fourth vehicle I have purchased from Roberts and for a reason....They treat you right. From start to finish very enjoyable experience. This is my fourth vehicle I have purchased from Roberts and for a reason....They treat you right. More

When I took my Escape in due to an alert of low coolant, they checked it out and let me know after a short wait, that it would take several hours. I was given a ride home and when it was discovered that it they checked it out and let me know after a short wait, that it would take several hours. I was given a ride home and when it was discovered that it would have to have a major repair the staff arranged for Enterprise for a rental. Then when a vehicle from the dealer was available, a switch was made. While repairs were being made, they also kept me in the loop as to when I would get it back.I have always received excellent service from Roberts Motors. More

Everyone at Roberts went over and above to provide the best auto purchase experience I have ever had. Quail, Tony, Tamara, Anna, and Sales manager (sorry, I forgot your name) were very helpful and not pu best auto purchase experience I have ever had. Quail, Tony, Tamara, Anna, and Sales manager (sorry, I forgot your name) were very helpful and not pushy in the least. I will definitely do business here again! Thank you all! More

Quick service, only had to wait around 40 minutes and they were done. Very friendly staff, always willing to answer any questions or just get you a cup of coffee they were done. Very friendly staff, always willing to answer any questions or just get you a cup of coffee More

Appointment was easy to makeService rep efficient Car Appointment was easy to make Service rep efficient Car was done when promised Would recommend Roberts to my friends You have treated me good Th Appointment was easy to make Service rep efficient Car was done when promised Would recommend Roberts to my friends You have treated me good Thank you More

Repeat buyer. Great experience both times. No high pressure sales. Professional. Would highly recommend dealer and management staff. Will return for our next car purchase. pressure sales. Professional. Would highly recommend dealer and management staff. Will return for our next car purchase. More